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Customer Reviews Collected from turbotax.intuit.com |
TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average Customer Rating:
4.5
Rating breakdown 13,019 reviews
5 Stars
8,663
4 Stars
3,101
3 Stars
723
2 Stars
316
1 Star
216
Customer Reviews for TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
5
Great Refund
on April 13, 2014
Posted by: Gil0925
from West Valley, Utah
I have used Turbotax for years. I got a great refund. Software asks deduction questions I did not know I could get,
What's great about it: Easy, thorough
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Taxes
on April 13, 2014
Posted by: Spaiken
from Shreveport, LA
good
What's great about it: Ease of use
What's not so great: online service is not clear and easy to use
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Frustration with state returns
on April 13, 2014
Posted by: SFandCP
from Atlanta, GA
I needed to file in two states and it was very confusing how to split my taxable income, divide it by dates in each state or list in both and request a deduction for double taxation. I re-did my returns several times, reading all the explanations as well as online research, and still found the software unclear and frustrating.
What's great about it: Federal returns easy and reasonably smooth.
What's not so great: State returns confusing and frustrating.
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion), I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Disappointed
on April 13, 2014
Posted by: Beachbum1953
from King, NC
2013 Turbo Tax is horrible, very difficult to use. Took over 6 hours to complete my tax return. In using Turbo Tax in previous years was easy and took only an hour. What happen in the 2013 version? Will think twice on using Turbo Tax for 2014 taxes.
What's great about it: None
What's not so great: Hard to use
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Fixing problems is a nightmare
on April 13, 2014
Posted by: NLB648
from California coast
I walk though of how to use your help functions would be helpful.
It is also irritating to be constantly pitched products (audit defense) that I have already declined. I keep using your software and hating it.
What's great about it: You do the calculations, I can skip to what I want to work on.
What's not so great: Your help is not helpful - there aren't any instructions
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Speed
on April 13, 2014
Posted by: puppyluv
from Robstown, TX
I have been using Turbo Tax for several years now and it has never failed me. Takes me through all the necessary steps for any new business I come up with each year. No stone is left unturned. Thanks Turbo Tax.
What's great about it: Takes you through everything step by step. Finds ALL possible deductions. Would recommend it to anyone with a business.
What's not so great: Some new to me things were hard to find in the help section.
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Capital loss carryforward problem
on April 13, 2014
Posted by: vtvtvt1978
from Lynchburg, VA
Turbo Tax had an error in carrying forward the Long-term Capital Loss from last year. The 2012 return had equal amounts in both the Regular Tax and Alternative Minimum Tax fields to carry forward to 2013. The 2013 software recognized only the Alternative Minimum Tax amount. The Regular Tax was imported at 0.00. This nearly cost me $2,500.
What's great about it: Overall very satisfied for years
What's not so great: Had a significant glitch this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easiest year yet!
on April 13, 2014
Posted by: bobs0352
from Kansas City, MO
We do it all. My wife works for a company. I own my own business. I travel. I invest in stocks. We still have a child in the household. Finally, we have rental property and receive mineral royalties!. That's a lot of income tax forms. Still, while using Turbo Tax, I never felt pressure with too much to do. I just did a section at a time. It worked seamlessly. Thanks, Turbo Tax!
What's great about it: Allowing me to have choices in how the program flows
What's not so great: None, this year as it seemed much more streamlined than before.
Written by a customer while visiting turbotax.intuit.com