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Customer Reviews Collected from turbotax.intuit.com |
TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average Customer Rating:
4.5
Rating breakdown 13,030 reviews
5 Stars
8,670
4 Stars
3,104
3 Stars
723
2 Stars
317
1 Star
216
Customer Reviews for TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
1
Disappointed
on April 13, 2014
Posted by: Beachbum1953
from King, NC
2013 Turbo Tax is horrible, very difficult to use. Took over 6 hours to complete my tax return. In using Turbo Tax in previous years was easy and took only an hour. What happen in the 2013 version? Will think twice on using Turbo Tax for 2014 taxes.
What's great about it: None
What's not so great: Hard to use
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Fixing problems is a nightmare
on April 13, 2014
Posted by: NLB648
from California coast
I walk though of how to use your help functions would be helpful.
It is also irritating to be constantly pitched products (audit defense) that I have already declined. I keep using your software and hating it.
What's great about it: You do the calculations, I can skip to what I want to work on.
What's not so great: Your help is not helpful - there aren't any instructions
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Speed
on April 13, 2014
Posted by: puppyluv
from Robstown, TX
I have been using Turbo Tax for several years now and it has never failed me. Takes me through all the necessary steps for any new business I come up with each year. No stone is left unturned. Thanks Turbo Tax.
What's great about it: Takes you through everything step by step. Finds ALL possible deductions. Would recommend it to anyone with a business.
What's not so great: Some new to me things were hard to find in the help section.
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Capital loss carryforward problem
on April 13, 2014
Posted by: vtvtvt1978
from Lynchburg, VA
Turbo Tax had an error in carrying forward the Long-term Capital Loss from last year. The 2012 return had equal amounts in both the Regular Tax and Alternative Minimum Tax fields to carry forward to 2013. The 2013 software recognized only the Alternative Minimum Tax amount. The Regular Tax was imported at 0.00. This nearly cost me $2,500.
What's great about it: Overall very satisfied for years
What's not so great: Had a significant glitch this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easiest year yet!
on April 13, 2014
Posted by: bobs0352
from Kansas City, MO
We do it all. My wife works for a company. I own my own business. I travel. I invest in stocks. We still have a child in the household. Finally, we have rental property and receive mineral royalties!. That's a lot of income tax forms. Still, while using Turbo Tax, I never felt pressure with too much to do. I just did a section at a time. It worked seamlessly. Thanks, Turbo Tax!
What's great about it: Allowing me to have choices in how the program flows
What's not so great: None, this year as it seemed much more streamlined than before.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Another Good YEAR
on April 13, 2014
Posted by: DiscoPaul
from Cannon Falls, MN
I will see you next year! Turbo Tax home & biz
What's great about it: Easy to use
What's not so great: none
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Thank you for being so thorough
on April 13, 2014
Posted by: GrannyEdie
from Twin Falls, Id
I have used Turbo Tax for the last seven years and have not been disappointed
What's great about it: The business portion and individual information
What's not so great: I got confused with some of the corrections needed
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
1st time user
on April 13, 2014
Posted by: Calitax
After 13 years of having a tax preparer complete my taxes, I decided to save $400 and try Turbotax. I'm certainly glad I did. It was actually an enjoyable process. My accountant always told me my record keeping made it so easy to do my taxes and now I see why. So happy I tried Turbotax
What's great about it: simple, easy to understand, up to date
What's not so great: cost for state efile, which has nothing to do with the product, but still a con
Written by a customer while visiting turbotax.intuit.com