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Customer Reviews Collected from turbotax.intuit.com |
TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average Customer Rating:
4.5
Rating breakdown 13,019 reviews
5 Stars
8,663
4 Stars
3,101
3 Stars
723
2 Stars
316
1 Star
216
Customer Reviews for TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
4
Input other investment data very slow and bug
on April 13, 2014
Posted by: zhi2009
from Boston, MA
I hope I have other choice not using TurboTax.
Please let developer fix the performance problems and debug the software throughly.
What's great about it: Good software if all bug fixed
What's not so great: Software bug and input investment data very slow.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
As Usual Great Product
on April 13, 2014
Posted by: 2725hj
from Gilbert, AZ
This is my 10th year with TT. Again easy to use and understand. Thanks.
What's great about it: Everything
What's not so great: None
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
no stone unturned
on April 13, 2014
Posted by: dadmc1961
from Germantown, Maryland
a no brainer. simple to use. I just wanted it to be easier to access the return to a given line not just the currant return nut past returns as well.
What's great about it: fast, accurate and easy
What's not so great: minuscule issues
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
new version more difficult
on April 13, 2014
Posted by: ChicagoCPA
from Chicago, IL
Program used to have feature where you could right click on a number entered on the government form and the option would appear to "jump to input". This made it easy to change amounts. Something happened to this option and now it is extremely time consuming and confusing to make simple changes.
Example is self-employed health insurance and long term care amounts. the input appears in several places in several worksheets and becomes difficult to determine which is the correct input to change.
I never did figure out how to simply print estimate vouchers with everything except amounts, which I want to add later. Used to simply go to amount on form, jump to input, change estimate tax to be paid and print. Impossible to do this now.
Example is self-employed health insurance and long term care amounts. the input appears in several places in several worksheets and becomes difficult to determine which is the correct input to change.
I never did figure out how to simply print estimate vouchers with everything except amounts, which I want to add later. Used to simply go to amount on form, jump to input, change estimate tax to be paid and print. Impossible to do this now.
This is the only significant problem I had with the program. It was very frustrating.
What's great about it: input mostly easy to figure out
What's not so great: can't find input from form
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great Day Spent w/ Turbo Tax
on April 13, 2014
Posted by: Yukisan55
from Dalton, Ohio
Sorry, but I just sat here for nine hours straight. The brain is not functioning well. I am shocked and pleased at how relatively simple this was. So glad to be working with this team of professionals. Thank you! Saved a ton of money and am so glad that I followed the advice of someone who started using Turbo Tax two years ago. I will be speaking of this often...right after I attend the wedding of my former tax preparer's son!
What's great about it: Ease of use. Details covered. Simple and complete explanations and definitions and references
What's not so great: none
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great Job
on April 13, 2014
Posted by: DavidRalston
from Fairfax. VA
Great job works well inspires confidence
What's great about it: Very very good overall. The handling of the multiple states in coordination with the VA was superb.
What's not so great: None
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Pretty Good....
on April 13, 2014
Posted by: 1lumberjack
from Stark County, IL
*Been using this program for the last 6 years or so and I think that loyal customers ought to get a "loyalty discount".
**Need more advise about how much 1st year deductions to take for business items based on how it will affect refund/amount owed. I almost took the entire 1st year deduction until I realized that I would receive the same amount by deducting only about 2/3.
**Need WAY more details on sale of residence (personal or rental) that was done contract for deed!
Also, maybe offer some expense checklists rather than just a few suggestions per category
What's great about it: Pretty simple to navigate
What's not so great: *Price **Missing a lot of needed detailed info.........
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Ease of Use
on April 13, 2014
Posted by: AutoAid
from Port Arthur, TX
I've been using TurboTax for more than 10 years without so much as a new ulcer from the filing system. I freely recommend this program to anyone, and especially those among my friends who are self-employed.
What's great about it: So simple anyone can use it.
What's not so great: None
Written by a customer while visiting turbotax.intuit.com