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Customer Reviews Collected from turbotax.intuit.com |
TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average Customer Rating:
4.5
Rating breakdown 13,030 reviews
5 Stars
8,670
4 Stars
3,104
3 Stars
723
2 Stars
317
1 Star
216
Customer Reviews for TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
5
Another One Bites the Dust
on April 13, 2014
Posted by: BubbaKJ
from Fort Worth, TX
This is about the ninth or tenth year I have used TurboTax and it has always worked flawlessly for me. Some years the "extras" are better than others. I remember embedded videos explaining things some years back. If they are still there, I missed them.
I also like the information that is provided comparing your taxes and rates to others of similar income levels. Its fun to see how you stack up to others of similar income.
This year e-filing was the easiest ever. That part keeps getting better.
What's great about it: Worked like it was supposed to, no hiccups, no pain.
What's not so great: It's never fun to do your taxes, but that is not TurboTax's fault. I miss the videos that used to be embedded.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
not so good this year
on April 13, 2014
Posted by: DianaHuntsville
from Huntsville, AL
I had to download to another computer because of the XP failure and Windows 7 deal to make it secure, and thus I had to pay an additional state fee instead of getting it free. What a cheat. If it said on instructions not to use it on XP machines I would n't have loaded it on my older laptop but since it doesn't leave the house I worked on this computer and it didn't tell me not to use the insecure internet on the XP file. My computer tech at work explained it to me. :( Come on guys you could have put a warning when I uploaded latest updates this evening.
The program also didn't review my taxes this year like it did last year. it just kept saying it was done with analysis, but wouldn't show any of it or show my the bar that says low or high risk of audit, but then when we got ready to file it kept finding things that should have been caught earlier so here I am getting to bed really late. Much much more hassle this year!!!!
The program also didn't review my taxes this year like it did last year. it just kept saying it was done with analysis, but wouldn't show any of it or show my the bar that says low or high risk of audit, but then when we got ready to file it kept finding things that should have been caught earlier so here I am getting to bed really late. Much much more hassle this year!!!!
What's great about it: I am done and got a big refund
What's not so great: I had to pay for state because I downloaded this on a computer doing XP and had to reload to a different computer
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Missed opportunities
on April 13, 2014
Posted by: tshinnicAgain
from Austin, Texas
Just had to enter 28 lines of 1099-B data, each line and field separately, though there were only 4 different stocks on 9 different dates. Why couldn't data entry have suggested previous answers for fields like Quicken does? Ended up copy-n-pasting from a text file, over and over and over again.
And I'm still trying to figure out if my Section 179 entries were accounted correctly - somethings not right here by $2000 !
What's great about it: Covers the bases
What's not so great: Adds to the pain
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Good Product
on April 13, 2014
Posted by: crayw
from Clovis, NM
Updates were performed with the software in a timely manner. Easy to input the information.
What's great about it: Ease of selection for input
What's not so great: Could not change the taxpayer & spouse without starting a new return.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Worked pretty well
on April 13, 2014
Posted by: mowinmomma
from Mabank, TX
I upgraded to Home & Business & I was hoping it would cover all I needed to know. It didn't walk me through a worksheet on NOL, or maybe I could have tried to get that deduction, too.
What's great about it: EASY TO USE FOR THE MOST PART
What's not so great: Didn't explain NOL and walk me through it.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Tax Stress Relieved for another Year!
on April 13, 2014
Posted by: MONYMGR
from Bremerton, WA.
TurboTax is truely easy, simple and very helpful. I especially like the community tax questions that are quick to get answers. Great comfort that I don't have to contact the IRS or an accountant.
What's great about it: Step by step gives comfort that I am ok by not hiring a Tax accountant.
What's not so great: Not sure if some deductions get duplicated. More assurance would be helpful
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Makes taxes easier
on April 13, 2014
Posted by: SDDM
from Jasper, GA
Made my taxes easier as usual. I have used Turbo Tax for a very long time and intend on continuing to purchase the product.
What's great about it: Easy to follow and allows for reviewing and editing
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Not a happycamper
on April 13, 2014
Posted by: dandean
from Marietta, Ga.
My refund was much less as prior years. I did not get a copy of my schedule A. I was for an item from Tax year 2012 return to which I could not Produce. did not understand. Overall the program ran great.
What's great about it: Easy steps to follow with help and explanations
What's not so great: Did not get a copy of schedule A.
Written by a customer while visiting turbotax.intuit.com