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Customer Reviews Collected from turbotax.intuit.com |
TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average Customer Rating:
4.5
Rating breakdown 13,030 reviews
5 Stars
8,670
4 Stars
3,104
3 Stars
723
2 Stars
317
1 Star
216
Customer Reviews for TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
4
Great but room for improvement
on April 13, 2014
Posted by: TaxManDave123
from Greenville, SC
I have used TurboTax for a number of years and it is a great product. My main request for improvement is more thorough and clear logic for the way-too-many situational factors in our tax code. TurboTax handles some of these very well, but for others it can ask you 8 to 12 questions that require data to answer before it tells you that you don't need to file that particular form after all, even though the first or second question was the actual "decision maker." Similarly, even after TurboTax has concluded a form is not required, the product still flags incomplete data fields in that form that you need to complete in order to complete your return, even though that particular form will not be part of the return. I know the core of this problem is the tax code itself, but TurboTax has the skill to fix this and I hope they do.
What's great about it: Thorough, flexible, a great value
What's not so great: Still room for improvement with better decision trees
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
JIm's review
on April 13, 2014
Posted by: Winters
from Atlanta, Ga
I have used TurboTax for the past serveral years. Each year I have notice an improvement in the programs which make the filing of taxes easier each year. the software is easy of use, the transfer of information from prior year and comparison of current year to prior year has assisted verifing that all income and deduction items are included.
What's great about it: easy of use, transfer of information from prior year, comparison of current year to prior year.
What's not so great: the information on the the college credit could be detailed
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
on April 13, 2014
Posted by: rasearcy
from Anchorage, Alaska
Easy to use
Good Explanation of items
Good Explanation of items
What's great about it: Easy to use and to understand
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
taxes 2013
on April 13, 2014
Posted by: BostonTommy
from Norwood, Massachusetts
Using Turbo-Tax works for small businesses and personal taxes.
What's great about it: Great on catching math errors. Provides reminders on possible issues.
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Almost too easy..
on April 13, 2014
Posted by: robhod42
from Amarillo, Texas
I have been using the product for years and it gets easier every year..This year it was so easy I was almost afraid to file so quick...I`m a Real Estate Agent and my return can get complicated , but TurboTax makes it easy...
What's great about it: Walking me thru it was great,I felt like I didn`t miss anything...
What's not so great: I really can`t think of anything bad to say about TurboTax
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
First Time User
on April 13, 2014
Posted by: NicevilleGene
from Niceville FL
Turbo Tax is the third tax software I used. I found it fairly easy to use, but I have 15 years of tax prep experience. I have seen people use Turbo Tax and take deductions they were not entitled to, because they answered questions the way they thought they should answer them and not what the answer actually is.
Turbo Tax tends to give a novice a sense of well being that, in my opinion, is unjustified (no disrespect intended). For me, it was fine as I could read the IRS instructions and make sure the info I was inputting was reflected on the return correctly.
What's great about it: Software is fairly easy to use
What's not so great: Answers to questions may not provide correct tax info
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Turbo Tax Home and Office
on April 13, 2014
Posted by: jimsflyrod
from Gillette, Wy
Turbo tax home and office is great for a new user, but when you cant find a specific area to put a deduction, its unfortunate that you have to go back and walk thru the entire process just to find where to put it. In several cases, I knew I had seen the deduction listed, but had trouble finding the deduction again once I had rounded up the information I needed to fill in the amounts. Even a key word search would have been nice to help me get back to a deduction or the questions which required different answers. I greatly appreciate the explanations concerning what is and what is not deductible.
What's great about it: I loved the walk thru and being able to change information easily
What's not so great: There is no search engine to find where to put in deductions you left off
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
on April 13, 2014
Posted by: DarrellBrenda
from Burleson, Texas
Great way to file return
What's great about it: Liked the questions and reviews
Written by a customer while visiting turbotax.intuit.com