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Customer Reviews Collected from turbotax.intuit.com |
TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average Customer Rating:
4.5
Rating breakdown 13,030 reviews
5 Stars
8,670
4 Stars
3,104
3 Stars
723
2 Stars
317
1 Star
216
Customer Reviews for TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
5
very good and helpful
on February 4, 2014
Posted by: bigsteveo
from Portland, Oregon
I have used Turbotax for more than 20 years and it has improved every time I used it
What's great about it: gave me info on deductions I can use
What's not so great: sometimes a little confusing
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Got my refunds
on February 4, 2014
Posted by: BILLG1
from Bel Air, MD
It would be easier if both the income and deductions list went to the bottom after completing an item, rather than having to scroll down to the next item to review.
What's great about it: easy to use
What's not so great: none
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
MY EXPERIENCE
on February 4, 2014
Posted by: Buddha1955
from Dalton, GA
Easiest tax preparation program around. Paying someone to do this is absurd.
What's great about it: SIMPLE AND EASY AND VERY FAST
What's not so great: NONE
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion), I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Still the best!
on February 4, 2014
Posted by: ZVman
from Long Beach, CA
One of my favorite things about TurboTax is that it BOTH walks you through in an orderly fashion AND it allows for you to "second guess yourself" and return to sections you think you need to check (or change something in). I always seem to get some form in the mail after I'm almost done and it is easy to go back in and add it, and double check things.
What's great about it: Easy to follow AND easy to return to areas you need to revisit
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Comments
on February 4, 2014
Posted by: SweetKappa
from Chicago, IL
overall very easy to use
What's great about it: Covers all deduction subjects
What's not so great: problens with form 5505
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy and Accurate
on February 4, 2014
Posted by: PJPreacher
from Olney, Maryland
I have been using Turbo tax for several years and find the current improvements to the program even better.
More info on a page concerning a particular topic, i.e. child care credit.
More info on a page concerning a particular topic, i.e. child care credit.
What's great about it: Easy to follow prompts
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Im a fan. TT is great stuff!
on February 4, 2014
Posted by: Timmeruski
from Arlington, WA
Great product. Easy to use. Even though it has value, it could go for cheaper and maybe sell more. I thought I would have to wait for the IRS to put out a schedule A update before I could file. Signed up to receive an email when update was available. After I manually checked for updates it turned out it was just not updated. Seems like it would be good to either auto update or recommend a person to manually verify everything is updated. Overall I love TT! It was so easy, it was almost enjoyable.
What's great about it: The way TT lays out your options to explain every detail or skip along quickly helps to do the taxes at your pace
What's not so great: Cost. Having to manauly find and click the "check for updates option" Update should just check & ask to update.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax Makes it Simple
on February 4, 2014
Posted by: DaveM48118
from Chelsea, MI
I have used TurboTax for a number of years and the system works well. The side by side comparison from last year helps in recognizing any missing documents.
I use the Small Business addition to help in receiving the maximum deductions. Since I have retired, I will switch to an even simpler version for my 2014 taxes.
I use the Small Business addition to help in receiving the maximum deductions. Since I have retired, I will switch to an even simpler version for my 2014 taxes.
What's great about it: All the information needed to file an accurate return.
What's not so great: Some questions are redundant, but it verifies the correct input.
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com