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Customer Reviews Collected from turbotax.intuit.com |
TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average Customer Rating:
4.5
Rating breakdown 13,019 reviews
5 Stars
8,663
4 Stars
3,101
3 Stars
723
2 Stars
316
1 Star
216
Customer Reviews for TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
4
Missing Options
on April 13, 2014
Posted by: billandrea
from Chicago IL
TurboTax needs to add optional analysis for comparing married filing separately to jointly.
It also needs to add an import function so that when people get married they can combine their separate returns from the year before into a joint return.
It also needs to add an import function so that when people get married they can combine their separate returns from the year before into a joint return.
What's great about it: solid
What's not so great: still missing key components
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
2013 return
on April 13, 2014
Posted by: DonGGG
from Virginia
Once again, Turbo Tax made it quick and easy for Fed and State
What's great about it: Worked like a charm,again.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
NetworX
on April 13, 2014
Posted by: jconnell
from NJ and WA
Critique is that some of the NJ state inputs were unclear, and I could not correctly input some of the details from the W2 forms.
Additional guidance for moving and for purchasing additional real estate would have been helpful.
Additional guidance for moving and for purchasing additional real estate would have been helpful.
What's great about it: Very Easy and efficient input and running "What-If" scenarios
What's not so great: missing some of the video and commentary from tax experts in past years
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion), I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Excellent, as always
on April 13, 2014
Posted by: MikeScubaGeek
from North Bend, WA
I have used TurboTax for my personal and corporate taxes for over 10 years. I wouldn't do it any other way.
What's great about it: Comprehensive, even for complicated returns
What's not so great: Pop-up information could be more detailed or have overview and detailed versions
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
on April 13, 2014
Posted by: edmen222
from CA
Some of the areas were vague and didn't know where to put information so left some out.
What's not so great: difficult at times
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion), I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Easiest taxes done in years - many years.
on April 13, 2014
Posted by: SidneyT
from Richmond, VA
Took about a week instead of several weeks. Many input forms were able to be downloaded directly from employers and/or banks. Many items were automatically filled in on different forms. Some issues I thought I had, were just that I didn't understand what the IRS required. Turbo Tax did. I found a systemic error/omission in a 1099. The issuing institution will likely change their process. Turbo Tax had the answer of what to do about it. For me, it is worth the cost.
What's great about it: Nice imports. Questions answered in FAQs.
What's not so great: Highest tier did not do lower types of returns - bad idea.
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Value of help
on April 13, 2014
Posted by: Mac72
from Junction City, OR
I was lost and having trouble inputting correct data that had changed since last year. It was extremely difficult and frustrating. The help in the program and on line did not solve the problem. I called and was assisted twice by two very helpful people. Both of them stayed with me on the phone until my problems were solved. One took several hours to resolve. It involved changing the data on the K-1 from an LLC that changed since last year. I could not make the change necessary to be accurate and it took your representative over two hours to get it done. Suggestion? Link to data carried forward from prior years so it can be changed readily.
What's great about it: Very comprehensive
What's not so great: Some inputs are too rigid and cannot be linked to where to change information
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion), I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Home & Business version for the first time
on April 13, 2014
Posted by: MMBF
from South Lake Tahoe, CA
Lots of errors in the program when transferring data from info. / worksheets to the tax forms. I had to overide every form to correct them and then ensure that the tax forms were correct. I will NOT use TTax H&B again.
What's great about it: Have used TT for ever, know how to go through it
What's not so great: Lots of errors in the program, very difficult to input a land
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com