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Customer Reviews Collected from turbotax.intuit.com |
TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average Customer Rating:
4.5
Rating breakdown 13,030 reviews
5 Stars
8,670
4 Stars
3,104
3 Stars
723
2 Stars
317
1 Star
216
Customer Reviews for TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
5
Great Help with Taxes!
on April 13, 2014
Posted by: TheoTedward
from KC, MO
Over all - A terrific asset in completing and filing your tax returns!
What's great about it: Great help in completing a high quality return
What's not so great: Somtimes difficult to go back to an exact point to modify something
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
great way to do taxes
on April 13, 2014
Posted by: tobisfatfives55
from Mesa, Az
Easy way to file returns. Love the way it saves your data from the last year it really cuts down on the time to do taxes.
What's great about it: Easy directions
What's not so great: none
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
made taxes more painful than necessary
on April 13, 2014
Posted by: pete2000
from Maryland
I have used turbo tax for years but this year earned money in Guam and a continental state and turbo tax made it really hard to get the filing right. i had to look up a bunch of IRS docs on line to figure out what to do and then I couldnt even pay through turbo tax with a credit card because Guam wasnt in the drop down menu for state. I thought this was pretty poor for a comprehensive tax software that costs as much as turbo tax.
What's great about it: it collected most of the important information and organized it for me
What's not so great: wouldnt let me efile with a credit card since my CC billing address is in Guam. Didnt consider circumstances for Guam
Pros: I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Terrible Experience
on April 13, 2014
Posted by: Megahall
from Texas
Turbo Tax did not inform me to change my PIN numbers, e-file got rejected several times even after this was corrected. No good clues to what I should do, and no one to call.
What's great about it: Most entries were easy, helps were good
What's not so great: Turbo Tax autmatically entered my PIN from last year, gave no hint that this should be changed.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Not as smooth as usual, but still good
on April 13, 2014
Posted by: SimpleIsBetter
from MO
Have used for 6 consecutive tax years. This was the first time I have ever had a problem. Several forms had glitches that would not allow me to delete previous-year info which was no longer relevant. Also had difficulty e-filing (software kept insisting that I had not updated). All problems were solved by searching the TurboTax forums and following the tech instructions.
What's great about it: Thorough business coverage, Helpful online forums
What's not so great: Glitches in forms, Several tech difficulties
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
taxes torture me!!
on April 13, 2014
Posted by: gobletoffire
from central ny
Regarding the schedule C, and 1099's and such regarding our consulting business, it seems every year I have to go back and look for where to insert certain expenses or deductions . Ive done it enough now that I at least have an idea of whats missing or what I have to go searching for, but if I were doing this for the first time, it would seem that there is a possibility of omitting important information. The order of the prompts sometimes seems wrong, the questions end up having me move ahead or skipping a section. Also, I have difficulty moving ahead to do some entries, when I don't have all the figures for a certain section . . as when I was deciding how I was going to claim business use of my vehicle. I could not go forward until I filled in mileage, when I wasn't even sure which method I was going to use to claim use of my vehicle. (Hard to explain, I guess!) You improve the set up every year, but somehow, I still feel like a big mistake could be made and I might not catch it.
What's great about it: Glad to get it done myself! Help section is very HELPFUL
What's not so great: Every year I have a problem with my schedule C, I somehow skip parts that your program should be guiding me through
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Home & Business/Personal & Business
on April 13, 2014
Posted by: Linching
from Cheyenne, WY
We've been using this product since 1999, very please with it.
Every year its easier and better, and it will be even better if a category added for continue education expenses for those careers that required to update their education in addition to their professional licenses renewal which often involved tuition, traveling and lodging, We've been listing ours in the business travel category, but not quite the same, need a place for tuition entry yet not same as college tuition etc. Thanks for your attention.
Every year its easier and better, and it will be even better if a category added for continue education expenses for those careers that required to update their education in addition to their professional licenses renewal which often involved tuition, traveling and lodging, We've been listing ours in the business travel category, but not quite the same, need a place for tuition entry yet not same as college tuition etc. Thanks for your attention.
What's great about it: Easy to follow
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Really takes the pain out of tax time
on April 13, 2014
Posted by: Happypnp
from Oregon
Another great year with TurboTax. We wouldn't think of preparing for taxes without it!
What's great about it: Let's me know where I am all the way through and prompts so we don't miss deductions.
Pros: I moved
Written by a customer while visiting turbotax.intuit.com