Customer Reviews Collected from turbotax.intuit.com
TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average Customer Rating:
4.5
Rating breakdown13,019 reviews
5 Stars
8,663
4 Stars
3,101
3 Stars
723
2 Stars
316
1 Star
216
Customer Reviews for TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
5
Good program, used it for years.
on April 14, 2014
Posted by: RichieGr8
from Fontana, CA
make font to screen contrast higher. reduce mouse movement. make data boxes easier to see. make data override more intuitive.
What's great about it: accurate and saves me alot of reading instructions...does alot of form populating, saving time.
What's not so great: light fonts make reading hard. Too much mouse movement required for entry to cont
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
GREAT HELP!
on April 14, 2014
Posted by: pwrman1
from San Francisco, CA
It would be really good of Intuit to reward those that have been onboard with turbo tax for along time with better pricing on future years.
What's great about it: easy step by step
What's not so great: pricey!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Software has some glitches
on April 14, 2014
Posted by: 52112sunday
from Nottingham, PA
I have used Turbo Tax Small Business for 14 years, and am usually happy with it. Last year it had a problem with doubling up the Health Insurance portion paid from 1099R's, and I got a work around for it from the question and answer area. This year there was no form available yet for using sales tax instead of state withheld taxes in the interview portion of the Itemized deductions. I had to go to the form and fill in the data, and read what some other filer had said to use as a work around in the questions and answers area. Then it still reminded me at the end of the Fed tax interview that I still needed to get that form. Also, State of DE tax interview had an error that said there was no EMP ID number filled in on the W2's (we had no W2s), but the highlighted error that was flashing on the Worksheet area was requesting me to fill in my husbands date of death, but he is not dead! This also warned me at the end of the interview that I still had this error. For the most part the software is pretty good, but you really need to watch it closely and know a little about what is needed.
What's great about it: Carry over data from previous year is good
What's not so great: The state sales tax section in the itemized deductions portion of the interview was not available yet as of April 13!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Problems
on April 14, 2014
Posted by: John1030
from Clinton, WA
MAC problems: Could not increase size of screens to make it easier to read. No menu button No menu access e filing was not smooth! Program would not validate exiling without restarting computer. Program insisted it needed to be updated when it was completely updated already. This was a very frustrating experience at the filing screens. I have used Turbotax on my PC in the past and did not have these problems, I was surprised that it worked so poorly on my MAC,
What's great about it: helpful questions
What's not so great: MAC incompatible in many ways
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
on April 14, 2014
Posted by: DocDWins
from N E Pa
The program is very good .But I don't like to E-file my return.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
on April 14, 2014
Posted by: a8a8
from los angeles
I liked the ease of use, its very fast and the explanations are very clear. Made something I usually dread into something I can finish without headaches.
What's great about it: Very easy, fast to the point and very well explained
What's not so great: Sometimes cant change certain expenses even going back to screen
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
The Tax Program
on April 14, 2014
Posted by: Stickbidder
from Poteau, OK
I saved hundreds of $ this year with TT-Home & Business. It was really hard and time consuming my firtst time through. I think it will be much easier next year. I learned a lot and talked to a lot of very nice experts on both TT & IRS. My MAC was a bit of a problem for them but they moved me to a MAC expert. Wait time was inconvenient but tollerable. I reccommend TurboTax.
What's great about it: Very detailed. Experts were outstanding.
What's not so great: Hard to get it all right.
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion), I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
quick and pain free
on April 14, 2014
Posted by: shellyv
from Phoenix
liked the pictures of the folks on the software
What's great about it: easy to follow prompts
Written by a customer while visiting turbotax.intuit.com