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Customer Reviews Collected from turbotax.intuit.com |
TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average Customer Rating:
4.5
Rating breakdown 13,030 reviews
5 Stars
8,670
4 Stars
3,104
3 Stars
723
2 Stars
317
1 Star
216
Customer Reviews for TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
2
Getting a little more expensive every year to use
on April 14, 2014
Posted by: Lawnraven
from Kansas
Increased cost to use turbo tax to file. Will motivate me to look at other options this year. Value has reached a tipping point.
What's great about it: Well laid out. Easy to work through.
What's not so great: Hidden costs seem to go up $10 - $20 every year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Excellent!
on April 14, 2014
Posted by: A5h3
from Albuquerque, NM
I appreciate the quality of the turbo tax program.
What's great about it: Guided me step by step.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Details
on April 14, 2014
Posted by: LintonPark
A very small thing, but the software knew my bank account information for my federal return but required me to input it for my state return.
What's not so great: Missing data
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Long Ordeal Over
on April 14, 2014
Posted by: JimBMWM5
from Carmel, Ca
Another year finished. Year after Year Turbo Tax takes the guess work out of the tax filings.
What's great about it: All the rules are followed
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
DEPEND ON TURBO TAX TO COME THROUGH EVERY TIME
on April 14, 2014
Posted by: KATIE222222
from OHIO
I AM AN ARTIST ..NOT AN ACCOUNTANT...TURBO TAX HAS TAKEN THE DREAD OUT OF INCOME TAXES...THANK YOU
What's great about it: EASY TO FOLLOW AND UNDERSTAND
What's not so great: NONE
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy Retury
on April 14, 2014
Posted by: Gene352
from FL
I only have one complaint. You have to scroll to much when you do the Turbo Tax Interview
What's great about it: Very Easy to Complete
What's not so great: Have to scroll to much doing the interview
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Thank you
on April 14, 2014
Posted by: Brucifer
from La Mesa, CA
The program was simple to navigate, and helpful and thorough. Thank you!
What's great about it: Easy to use
What's not so great: With your recent price increase, the state e-file should have been free!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Good, but needs improvement
on April 14, 2014
Posted by: legalchick
I always did my own returns but having opened a new business I chose Turbo Tax. Overall, it's a good program but I found it difficult to navigate between types of deductions (e.g., when I had credit card statements containing both medical deductions and business expenses). Preparing the return took a lot longer than it should have if it were easier to navigate between deduction categories. Overall, the program was helpful and I never would have been able to prepare the return myself without it. The fee for filing the state return is too high.
What's great about it: does the math for you, figures out what forms you need
What's not so great: hard to navigate
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com