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Customer Reviews Collected from turbotax.intuit.com |
TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average Customer Rating:
4.5
Rating breakdown 13,019 reviews
5 Stars
8,663
4 Stars
3,101
3 Stars
723
2 Stars
316
1 Star
216
Customer Reviews for TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
5
Easy Retury
on April 14, 2014
Posted by: Gene352
from FL
I only have one complaint. You have to scroll to much when you do the Turbo Tax Interview
What's great about it: Very Easy to Complete
What's not so great: Have to scroll to much doing the interview
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Thank you
on April 14, 2014
Posted by: Brucifer
from La Mesa, CA
The program was simple to navigate, and helpful and thorough. Thank you!
What's great about it: Easy to use
What's not so great: With your recent price increase, the state e-file should have been free!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Good, but needs improvement
on April 14, 2014
Posted by: legalchick
I always did my own returns but having opened a new business I chose Turbo Tax. Overall, it's a good program but I found it difficult to navigate between types of deductions (e.g., when I had credit card statements containing both medical deductions and business expenses). Preparing the return took a lot longer than it should have if it were easier to navigate between deduction categories. Overall, the program was helpful and I never would have been able to prepare the return myself without it. The fee for filing the state return is too high.
What's great about it: does the math for you, figures out what forms you need
What's not so great: hard to navigate
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Form 1040
on April 14, 2014
Posted by: WayneKWilson
from Brunswick, Ohio
No place on Turbo Tax to carry a refund to the next year for a credit.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
on April 14, 2014
Posted by: PeterWR
from Seattle
Some of the data I had should have been easily entered on just one form (data on a trust fund. TT didn't really need to spread this across a 1099-int, 1099-div, and a K-1. But that's what it did, to the amazement of my brother, CFO of a major corporation, and a tax expert... But while cumbersome, it does seem (to me) to be essentially correct. Still, no computer program can fully understand it's input, so people with more complex returns might consider a pro instead, even if it's more money. Cheaper than an audit...
What's great about it: cheaper than a tax pro.
What's not so great: slower than a human preparer, and if you're not careful, programs like Turbotax can allow you to get into real trouble
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Used TurboTax for Years
on April 14, 2014
Posted by: PaDaBa
from Iwakuni, Japan
TurboTax has helped me for several years. It covers most of the topics that affect me except for information about being overseas. As a Missionary, I spend much of my time overseas and that makes it more difficult. It also does not highlight the exclusions for ministers.
What's great about it: Easy to use
What's not so great: Not easy with foreign info
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Taxes are in on time
on April 14, 2014
Posted by: flattaxpleese
TurboTax is very user friendly and provides details explaining tax rules that allow the average user to complete very complicated tax returns. The software is well-worth the money. I do not believe any professional preparer could have looked at all of the options as thoroughly as I did especially since a hired professional does not have a vested interest in the outcome like I do. After getting my records together, I spent about 8 hours completing the return, but I have a lot to consider and am confident it has been entered accurately.
What's great about it: Thorough analysis of all credits and deductions
What's not so great: Felt I was entering the same information too often
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Disappointing
on April 14, 2014
Posted by: sarfasdlkfjh
I have used TurboTax for fourteen years and this is the worst one!! This year I used the Home & Business and I had the hardest time e-filing, TurboTax kept saying "Your transmission didn't go through", check for and apply any updates. There were updates and I applied them, still could not e-file, check again and there are still updates, so I apply them and it still can't e-file. Finally I go online and read to solve the problem I need to go though variations of ... uninstall, restart Mac, reinstall, restart Mac, empty trash, restart Mac, .... I emptied the trash, restarted Mac and this time I was missing half the tabs on top, I had the wrong tax displayed and could not get back to the Federal section of Easy Guide. I could go to the Forms and see all the forms but I couldn't find why it was calculating incorrectly. Finally I trashed the application and re-installed (before this I did save my taxes). When I started this time I had a third, different number for taxes!! But this time I could get to the Easy Guide and found where some numbers had not been saved !?? Three hours!! after I tried to e-file I finally got them e-filed!! I'm serious when I say I'm re-thinking TurboTax, especially when you don't have a Mac version for 1120s and K-1 forms!!
Now I'm spending time finding a nickname I can use, very frustrating!!
What's not so great: Hardest time e-filing.
Written by a customer while visiting turbotax.intuit.com