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Customer Reviews Collected from turbotax.intuit.com |
TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average Customer Rating:
4.5
Rating breakdown 13,019 reviews
5 Stars
8,663
4 Stars
3,101
3 Stars
723
2 Stars
316
1 Star
216
Customer Reviews for TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
5
Simply fine
on April 14, 2014
Posted by: TVes
from Virginia
I've used it for more than a decade.
What's great about it: The overall knowledge of the tax system
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Not Good
on April 14, 2014
Posted by: ToddP
from Georgia
Turbotax kept giving me an error and I couldn't get past it. Even though I had the 1099 in hand and loaded it CORRECTLY Turbotax still thought the info was wrong and therefore I had to file by mail.
What's great about it: Few
What's not so great: Pain
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Thanks Turbo Tax
on April 14, 2014
Posted by: BLHCB
from near Little Rock, AR
I have several family members who use my tax program once I buy it, I wish there was a way they could all efile in the program.
Otherwise I like the program. I worked for 14 years for 2 different nationally known tax programs and Turbo Tax does agreat job for a fraction of the cost.
Otherwise I like the program. I worked for 14 years for 2 different nationally known tax programs and Turbo Tax does agreat job for a fraction of the cost.
What's great about it: It took me through the areas the way it needed to be done
Pros: I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Use TurboTax or Pay Too Much
on April 14, 2014
Posted by: MikeSpalding
from Littleton, CO
Wow, how could one ever file taxes without TurboTax. There are so many rules and regs it would be impossible. I have real estate, oil & gas, a schedule C company, K-1 partnerships, kids at college, etc. and TurboTax handles it all. Ideally we would finance the government with a small sales tax or excise taxes or by leasing all the land it owns. But that would require a much smaller government. Until then you can save hundreds or thousands by using TurboTax instead of a tax accountant. Maybe the best part is that you can try different strategies and TurboTax will recalculate the innumerable forms to show you the results.
What's great about it: Allows you to easily try different strategies, counters the impossible complexity of IRS regs
What's not so great: Help is online, not in the program, facilitates ever more complex tax regs
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion), I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Less Stress Filing
on April 14, 2014
Posted by: LilGoodnee
from Birmingham, Al
I have been using this product for over six years. It has improved each year in all aspects of quality. I would recommend this product to anyone.
What's great about it: Navigation from start to finish
What's not so great: Need more interaction with tax experts
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
on April 14, 2014
Posted by: MrTabbs
from Arlington, VA
TurboTax does not eliminate the need for a taypayer (or his/her third party tax preparer) to have a thorough knowledge of the Tax Code, regulations, instructions, etc. The "Help" information is superficial, at best. And the software has only a limited ability to spot errors in one's return.
What's great about it: TurboTax has always been good with getting information in the right place on the right form, schedule, worksheet, etc.
What's not so great: Superficial when it comes to the more complex tax situations
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Problem solved!
on April 14, 2014
Posted by: KD2ANH
from Newburgh, NY
I have used TurboTax for YEARS and been very pleased with it. I am fond of saying it is so easy to use that the DOG can do it because I do not consider myself particularly adept at the computer and yet I have had nothing but success with TurboTax. THIS year, however, I had a major problem I have never encounteredd before - I was unable to pay with a credit card for the extra state returns I needed to do my daughter's taxes. The PROGRAM would not put it through, kept telling me that there was a problem with my internet connection, which there was NOT. After HOURS (about 4) of working at it, three different people helping and another via remote to the third, I was finally able to file. The last problem, Kansas would not allow efile without the Federal being sent at the same time or having been accepted. Luckily, since I had filed the Federal separately, having been advised that filing separately might be the way to make it work, the federal return was VERY quickly accepted and I was able to efile Kansas. If there is such a problem with a state return filing, it should be NOTED ahead of time so that users KNOW they will have a problem filing and take steps to avoid it. My email stating the federal had been filed estimated that it would be accepted by April 16, which would have been a day too late to file Kansas on time! Had it NOT been quickly accepted, for whatever reason, the Kansas state efile would have been late because the PROGRAM didn't warn of a problem until it was too late to do anything about it!
What's great about it: The Turbotax telephone help was dogged in their determination to help
What's not so great: the PROGRAM has a glitch or two with credit card payment!!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
2013 Review
on April 14, 2014
Posted by: lrippetoe
from DeSoto,KS
Felt confident that I was reporting all forms with help of the software. A good learning tool to help understand what is deductible.
What's great about it: Easy to understand
Written by a customer while visiting turbotax.intuit.com