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Customer Reviews Collected from turbotax.intuit.com |
TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average Customer Rating:
4.5
Rating breakdown 13,019 reviews
5 Stars
8,663
4 Stars
3,101
3 Stars
723
2 Stars
316
1 Star
216
Customer Reviews for TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
5
great product
on April 14, 2014
Posted by: ddranmir
from Rancho Mirage, CA
Does everything that it should do. Questions are easy and intuitive.
What's great about it: easy to use and navigate
What's not so great: none
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
New York City NYC-202 Unincorporated Business Tax
on April 14, 2014
Posted by: david444
from New York
NYC-202 - Could not enter a Date Value on TurboTax Website. Tech Support sent me the Windows Software Version.
Now ready to E-file my New York State Form and TurboTax says there is missing information on the NYC-202S form !
I am NOT filing the NYC-202S form........I'm filing the Long Version NYC-202.......so why is TurboTax stopping me from E-Filing my NY State Return due to missing information on a Form I am not filing ?
What's not so great: Trouble with TurboTax on NYC-202 Form
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Very Easy To Use
on April 14, 2014
Posted by: BigSweep
from Washington State
Get it!! You are guaranteed accuracy, and Audit support. My return had over 350 deductions were reviewed in order to insure I got the max deductions.
What's great about it: Really checks your return to make sure you get the tax breaks you are due
What's not so great: None, just top of the line software and well thought out
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
taxes
on April 14, 2014
Posted by: LAKERAT2
from Bismarck nd
Difficult to correct errors and get back to work sheels. Some instructions were fuzzy at best
What's great about it: none
What's not so great: Help was poor, direction confusing
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
TurbotaxHome/Bus 2013review
on April 14, 2014
Posted by: Flash23
from Norristown, PA
1. TT for Home and Bus 2013 could not locate my 2012 TT file on my computer even after several tries. Its right there with an icon on the home page along with three previous years of TT. What a pain.
2. Come up with a better print sequence at the end. It doesnt print from the print buttons. I had to force it to print by going to the top file/edit/etc tool bar at the top of the screen. And then I am fighting with it to not print out some pages in some adobe klingon type language that just wastes my paper and ink. Can you get this more foolproof. And its doing it again now as I am printing it out. All forms after Schedule SE come out Klingon (9394,8829,3124
3.Sometimes when you go back into a section to review it again before finalizing the return, it deletes prior data and you have to enter it again instead of just reviewing what you put in. Can you secure the data entered in a better way so it wont do that unless the user changes it. In reviewing 2012., I noticed it did that in the other expenses section of schedule C and I did not notice it until I was comparing 2012 to 2013.
I lost two valuable deductions that year. that I had input descriptions of but ended up with zero dollars input. TT had removed the dollar deductions and left the descriptions.
2. Come up with a better print sequence at the end. It doesnt print from the print buttons. I had to force it to print by going to the top file/edit/etc tool bar at the top of the screen. And then I am fighting with it to not print out some pages in some adobe klingon type language that just wastes my paper and ink. Can you get this more foolproof. And its doing it again now as I am printing it out. All forms after Schedule SE come out Klingon (9394,8829,3124
3.Sometimes when you go back into a section to review it again before finalizing the return, it deletes prior data and you have to enter it again instead of just reviewing what you put in. Can you secure the data entered in a better way so it wont do that unless the user changes it. In reviewing 2012., I noticed it did that in the other expenses section of schedule C and I did not notice it until I was comparing 2012 to 2013.
I lost two valuable deductions that year. that I had input descriptions of but ended up with zero dollars input. TT had removed the dollar deductions and left the descriptions.
What's great about it: very thorough
What's not so great: some glitches
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Outstanding, phone in help answered all questions
on April 14, 2014
Posted by: CCWoody
from Texas
great job, phone in help answered all questions and showed me where to make adjustments.
What's great about it: phone assist
What's not so great: wait time. my fault waiting til deadline
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
DiY Refund
on April 14, 2014
Posted by: Lurd13
from Hartford, CT
I love turbo tax. Saves time and money.
What's great about it: Excellent step by step process
What's not so great: none
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Almost flawless
on April 14, 2014
Posted by: Jack777paladin
from Minneapolis, MN
This is the second year I have used turbo-tax. It is very well constructed but there remains a few areas that confuse me such as the proper way to address HSA's. Overall they do a n ice job of explaining in language the non tax professional can understand. I would highly recommend to anyone who doesn't want to pay the tax preparers hundreds of dollars just to copy the information you organized for them.
What's great about it: Very well organized.
What's not so great: Still a few confusing areas
Written by a customer while visiting turbotax.intuit.com