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Customer Reviews Collected from turbotax.intuit.com |
TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average Customer Rating:
4.5
Rating breakdown 13,019 reviews
5 Stars
8,663
4 Stars
3,101
3 Stars
723
2 Stars
316
1 Star
216
Customer Reviews for TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
5
So easy.... yet again....!
on April 14, 2014
Posted by: teking123
from Rhome, Texas
Been using TurboTax for last five years. Have been completely happy with the process and the results every time. Just wonder why the government can't make it this easy for everyone...!
What's great about it: Quick and brings up things you might have forgotten.
What's not so great: none
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Still prefer Turbotax
on April 14, 2014
Posted by: gpvanguard
from Philadlephia, PA
I have used TurboTax almost since its inception. As an attorney who worked for the US DOJ Tax Division, I find it a very simple and generally easy to understand tax program. It continues to get better.
However, the section on investments and retirement income reporting is still very confusing. It is better than it was, but still needs work. I can't imagine any of my clients dealing with some of the investment reporting issues necessary for the return (particularly 1099-B#, e.g. covered vs. non-covered securities.
Other details noticed:
- Prior year refund applied to current tax year did not automatically show up as part of 1st quarter ES payment #at least put that above the quarterly Estimated Tax payments so you know it is accounted for#. It is unclear that you are asking for any ADDITIONAL payments.
- Prior year refund applied to current tax year did not automatically show up as part of 1st quarter ES payment #at least put that above the quarterly Estimated Tax payments so you know it is accounted for#. It is unclear that you are asking for any ADDITIONAL payments.
-Before select standard deduction, let person know what the total #and breakdown) is without having to go look for it. When you are use to never taking the standard deduction, and suddenly it is selected for you, most want to know why.
What's great about it: Interview Process getting better
What's not so great: Investment and retirment section
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
on April 14, 2014
Posted by: mkutch
from Broomfield, Colorado
Easy to navigate, caught mistakes, helpful search, friendly phone customer service
What's great about it: Easy to navigate, caught mistakes, helpful search
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Very easy to use. clear instructions
on April 14, 2014
Posted by: rjcjtaco3
from St Paul Mn
I found Turbo Tax very easy to use. The clear instructions and explanations make using the product very simple to get through any and all tax situations that may exist.
The fact that I can enter the very same information as any tax preparer is probably the one scenario that impressed me the most.
The one negative item I found. The product is getting a little costly.
The fact that I can enter the very same information as any tax preparer is probably the one scenario that impressed me the most.
The one negative item I found. The product is getting a little costly.
What's great about it: The clear and easy to follow instructions
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
You make it easy!
on April 14, 2014
Posted by: aabbccdd
from Farmington, CT
More focused than my CPA!
What's great about it: Easy to work through the return
What's not so great: It's still taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is fast and easy!
on April 14, 2014
Posted by: ml4006
from Pittsburgh. PA
This is worth the money I paid.
If you have all of your tax return papers and all other
information you've gathered for the year, then do your
taxes yourself with TurboTax.
If you have all of your tax return papers and all other
information you've gathered for the year, then do your
taxes yourself with TurboTax.
What's great about it: walks you through everything
What's not so great: don't be in a hurry
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
on April 14, 2014
Posted by: Pretzell
from Texas
Make the help (?) details in larger fonts.--it is very hard for us older folks to read these helpful screens.
Regarding sales tax computations for large purchases, TT does not recognize that there are different rates for different suburbs in the same Metro area. For example: I bought flooring from a company one mile from my town which has 8.25% sales tax rate, but my town's rate is 8%, TT rejects it. TT will let me "move" to another town for the tax difference, but I will have to "move" back and forth every time I purchase large items.
What's great about it: Used TT for many years. Very good product. See below for some enchancement ideas.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Quick and easy
on April 14, 2014
Posted by: OweOwe
from Wallkill, NY
Overall very quick and easy. Love the download of prior year info when applicable.
What's great about it: Quick computations. Very good prompts for tax breaks
What's not so great: Separate charges for the second state-- forms plus e-file.
Written by a customer while visiting turbotax.intuit.com