Customer Reviews Collected from turbotax.intuit.com
TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average Customer Rating:
4.5
Rating breakdown13,019 reviews
5 Stars
8,663
4 Stars
3,101
3 Stars
723
2 Stars
316
1 Star
216
Customer Reviews for TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
4
duplication in entries
on April 14, 2014
Posted by: fritzer
from hampton va
this causes some confusion as to whether i am repeating some answers. i am pretty sure it comes out correct , but it is not clear to me when one section overlaps into another area. the first two or three years i used turbo tax i did not notice problem.
What's great about it: it ask the correct questions
What's not so great: it seems to duplicate the figures from business to personal
Pros: I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great Software
on April 14, 2014
Posted by: BTrue
from Geneva, IL
I've used Turbo Tax for years and I recommend it regularly. Quite a few of my friends and acquaintances use it also.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Wouldn't use any other tax preparation method ever
on April 14, 2014
Posted by: TerriandJerry
from Waukesha, WI
I have been using Turbotax since it was first introduced, not sure when that was but I have been doing returns for 30 years. Have also purchased the professional versions of intuit products for large corporations as wells as public accounting firms.
Keep up the good work, your reps are awesome too.
What's great about it: Accurate, easy
What's not so great: Ads
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
on April 14, 2014
Posted by: bigred48
from Salt Lake City, Ut
Overall I am satisfied with it.
What's great about it: The checking and asking questions to verify I entered the correct info.
What's not so great: Had to hunt for where I could entered a 1099-B form. It didn't ask me if I this form and needed to enter information.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Continual User
on April 14, 2014
Posted by: JMLV2
from Las Vegas, NV
Not as impressed this year because I had to search for AMT depreciation in prior year- when prior year was downloaded. Should have populated without all the angst to find.
What's great about it: Easy as always
What's not so great: Did not provide answers to depreciation questions that I would not know. Not an issue in prior years.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Consistently Reliable -- Been Using for 10+ Years!
on April 14, 2014
Posted by: Ghost52
from Meriden, CT
I've been using TurboTax for over 10 years. Overall I like this tax program & would recommend it to most. It's comprehensive for me as a small business owner & answers most questions reasonably well. There are some topics I wish were better summarized in English vs IRS-speak, but TurboTax does a better job vs others I've tried.
What's great about it: Comprehensive; PDF Makes Return Easily Reviewable for Possible Input Errors
What's not so great: Source Referencing to IRS Documents & Summaries of IRS Docs Sometimes Cumbersome / Inadequate
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
TP combat zone/QHDA
on April 14, 2014
Posted by: SeniorChief58
from California
During the final check and state filing I could not get past the question regarding TP combat zone/QHDA I was a Reservist and did not serve in a combat zone or out of state. I had to enter NA for the zone and erroneous dates. I found the fix/answer in your help section, but your software should be fixed.
What's not so great: Stuck on TP combat zone/QHDA question
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax just gets better
on April 14, 2014
Posted by: phouseal
from US
Have used TT for years. It gets easier to navigate every year. Especially like the option of going directly to form without having to retrace steps and answer same questions. Still some of that, though.
What's great about it: Easier every year
What's not so great: Repititious stelps
Written by a customer while visiting turbotax.intuit.com