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Customer Reviews Collected from turbotax.intuit.com |
TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average Customer Rating:
4.5
Rating breakdown 13,030 reviews
5 Stars
8,670
4 Stars
3,104
3 Stars
723
2 Stars
317
1 Star
216
Customer Reviews for TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
5
TT 2013 Review
on April 14, 2014
Posted by: NYnative
from Slingerlands, NY
Having done my own taxes for more than 30 years, I got hooked on TurboTax from the first time I used it, more than 5 years ago. The interface is intuitive and the queries thorough, even with a fairly complicated tax return like mine (multiple jobs, including self-employment, multiple properties, moving, investments, rentals, etc.).
My only complaint with this year's version is that when I modified my return in EasySteps, the data did not always transfer over to the required forms, necessitating a couple of manual entries during the final error checking.
A minor glitch, which didn't cause any problems, is that occasionally it would not open up a saved return. However, if I exited the program and reopened it I was able to open the saved return.
One suggestion to improve what is already an excellent product. If you could somehow interface TT with an online search engine to automatically do informational lookups (like the correct address and/or zip code for charitable organizations) that would be a great time saver.
Looking forward to using TurboTax next year!
What's great about it: Intuitive, thorough, easy to navigate
What's not so great: A rare crash or two (although autosaved return), some minor glitches
Pros: I moved, I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Relatively Easy for a Complex Return
on April 14, 2014
Posted by: Skits4
from Stephens City, VA
I seem to always stumble when I get to the West Virginia taxes. I am the only one in our joint taxes to make money there but all of our incomes get thrown in. I don't know if it's WV or Turbo Tax but neither the IT-140NRS nor the straight 140 would work for filing out the taxes. I sent a written explanation to WV along with the Turbo Tax summary for WV and an electronic form that was not submitted (because we were not allowed to do that) in the hopes that they would suffice. WV is a sister state to VA and it should go smoothly. Maybe next year?
Turbo Tax still beats all other approaches to doing the taxes!!!!
What's great about it: Feds and VA State were a breeze
What's not so great: WV has some glitches
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Good Package
on April 14, 2014
Posted by: LBeir
from Pasadena, CA
An easy to use product.
What's great about it: Easy to use
What's not so great: Crashed while e-filing; worked on second try.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Turbo Tax Home and Business 2013
on April 14, 2014
Posted by: Trish49
from Slingerlands, NY
I have been a Turbo Tax user for over 10 years. Overall it is very easy to use. I like the fact that historical data is carried forward ie. remembering what institutions paid interest, dividends and capital gains in the prior year. I also find their help buttons handy when questions arise.
The main downside arises when you work in one state and reside in another. There is no way to get interest, dividends and capital gains to automatically flow to the proper state return. This makes it necessary to make entries deleting items as "non state earnings."
Other than that flaw, I would definitely recommend this software.
What's great about it: Ease of use, carry forward of historical data
What's not so great: Difficult to use if multiple state returns are filed
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
headaches made easy
on April 14, 2014
Posted by: sirgregory
from mich
If your computor literate it helps! Thank god
What's great about it: all
What's not so great: none
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
More info
on April 14, 2014
Posted by: Greigor
from Salt Lake City, Utah
Still a good program.
What's great about it: good follow thru of each item
What's not so great: some items lacked an explanation and had no link to appropriate information
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
so easy!
on April 14, 2014
Posted by: RomanHoliday11
from Chicago, IL
Have used TurboTax for years now and will continue to use!
What's great about it: I appreciate how you have 2 two columns (last year and this year) to compare against
What's not so great: nothing...very easy
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Step by step - so easy!
on April 14, 2014
Posted by: mach2014
from colorado
Overall so easy to use and quick to do taxes! much much easier than doing by hand!
What's great about it: simple to use
What's not so great: does not have some obscure IRS forms for small business credits
Written by a customer while visiting turbotax.intuit.com