 |
Customer Reviews Collected from turbotax.intuit.com |
TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average Customer Rating:
4.5
Rating breakdown 13,019 reviews
5 Stars
8,663
4 Stars
3,101
3 Stars
723
2 Stars
316
1 Star
216
Customer Reviews for TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
4
Awesome customer support
on April 14, 2014
Posted by: Atcnpob
from Fayetteville NC
I am a very computer literate person, but I found the software a little difficult. But once I contacted the customer support, everything fell into place.. Thank you customer support, you ROCK!
What's great about it: Customer support was TOP NOTCH
What's not so great: Software was a little difficult to understand
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Unexpected
on April 14, 2014
Posted by: JRB2
from Tampa Florida
I have an IRS assigned Identity Protection Personal identification Number. There is no doubt my return will get kicked back because Turbo Tax does not allow for this. I am allowed 5 federal returns and 1 free state return.... Turbo tax wants to put the state return on MY tax return. I do my kids return and want to do the state on it... Turbo tax does not adjust well.
What's great about it: Easy
What's not so great: Does not deal well with unexpected
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
great app
on April 14, 2014
Posted by: fatpete42
from Sunbury,PA
I did my federal and state taxes in 3 hours TOTAL! That included W2's, 1099's all efiled!!!!! This rocks! Its Miller time. And I had another 36 hours to file! I've never been done this soon and with NOOO stress than I ever had in my life, that's with a home and business type of filing.
Peace
Peace
What's great about it: did it all for me
What's not so great: still takes forever to wade thru the catagories. Need to get the decuction optimizer on Jan 1 to keep track of the year
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Easiest I've found
on April 14, 2014
Posted by: 1245124
I like the fact that so much information is already transferred over for you, especially when both a Federal and State return are required. Sometimes you'll run through the steps for a deduction and then the amount owed will not drop and the software will not specifically tell you that you did not qualify for the deduction. That occurred with my home office deduction this year.
What's great about it: Easy transfer of existing information, Great feature with It's deductibe
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Definitely helped with my taxes
on April 14, 2014
Posted by: bhelenj
from Evansville IN
I feel that Turbo Tax accurately calculated my tax return. I can't say the same for my ex-accountant. It was sometimes difficult to figure out where to put information into my very small businesses but I finally figured out how to get it in there. I thing that could be made easier for those of use with businesses of only one or two thousand a year. We don't always know the business terms to use and it is difficult to figure out where to put the information.
What's great about it: It didn't make the mistakes that my (ex) accountant did
What's not so great: I had information that I knew where it went on the form but didn't know how to get it into Turbo Tax
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Could be better
on April 14, 2014
Posted by: Clementina
from Tracy, CA
I had a hard time with errors because the software kept insisting I had 2 home offices and wanted me to enter a # for the 2 home offices, but I only had 1. There were things that I deleted that still showed up in the return. Overall a great program though! It's pretty simple to get through, even though our return this year was pretty complex.
What's great about it: DIY and guides you through everything
What's not so great: Not all questions have answers
Pros: I moved, I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy Prep
on April 14, 2014
Posted by: robbtom
from NC
Able to start and finish my return in a few hours with some pre-tax prep organization. TTax walk thru is both through for someone like me.. relative easy to understand and execute.
What's great about it: Easy to understand and execute question
What's not so great: none so far
Pros: I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
CHARITY CONTR-OTHER PROPERTY
on April 14, 2014
Posted by: BOOTSONTHEDIRT
from SAN DIEGO,CA
WHEN YOU TRY TO ENTER A CATIGORY THAT IS NOT
LISTED; LIKE LAND OR OTHER PROPERTY. THE PROG-
AM SAYES WAIT FOR LATER. NOT A VALID OPTIOIN.
LISTED; LIKE LAND OR OTHER PROPERTY. THE PROG-
AM SAYES WAIT FOR LATER. NOT A VALID OPTIOIN.
What's great about it: SIMPLE TO USE FOR REGULAR CONTRIBUTIONS
What's not so great: CAN'T IMPUT GIFTS THAT DON'T FIT INTO LISTED TYPES.
Written by a customer while visiting turbotax.intuit.com