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Customer Reviews Collected from turbotax.intuit.com |
TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average Customer Rating:
4.5
Rating breakdown 13,030 reviews
5 Stars
8,670
4 Stars
3,104
3 Stars
723
2 Stars
317
1 Star
216
Customer Reviews for TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
4
2014
on April 14, 2014
Posted by: kG14
from Baton Rouge, Louisiana
Overall I am always pleased with Turbo TAX
What's great about it: Very user friendly
What's not so great: sometimes I need more definition to assist in answering questions
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Made my business and personal return easy!
on April 14, 2014
Posted by: Steve6952
from Edgewater, FL
I used to dread doing my personal and business schedule C return and this year was no exception with the changes in tax law. Turbo Tax made it super easy by walking me through step by step to ensure I didn't miss anything! this was my 2nd year using TurboTax and their approach enabled me to better organize my record keeping so that 2013 was even quicker than 2012!
What's great about it: Letting the program walk me through all the questions ensured I didn't miss anything
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
good job
on April 14, 2014
Posted by: IRENACFP
from Long Island, NY
I am skilled in financial and accounting subjects. Working with your return forms and questions I was treated as intellectually able to do the task and not patronized or overly simplistic to the point that questions were nonsensical.
What's great about it: much better than last year
What's not so great: none that i noticed
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax Makes it Easy
on April 14, 2014
Posted by: WaddyT
from Charlotte, NC
Turbo tax goes straight to the issue and holds your hand through the worst of tax forms. Particularly helpful on things like Royalties and Partnership income.
What's great about it: Direct approach to getting it done
What's not so great: Some printouts were cut off by 1/2" printer bottom margin
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
No e-file this year
on April 14, 2014
Posted by: ParkerJW
from Brandon, MS
After using Turbotax for the past 9 years it finally did me wrong.
I have e-filed my fed and state returns every year but for some reason this year it would not allow the state e-file due to a form 2106 error. I changed nothing from the previous years but apparently Turbotax did.
May be time to look into new software for next year.
I have e-filed my fed and state returns every year but for some reason this year it would not allow the state e-file due to a form 2106 error. I changed nothing from the previous years but apparently Turbotax did.
May be time to look into new software for next year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Awesome customer support
on April 14, 2014
Posted by: Atcnpob
from Fayetteville NC
I am a very computer literate person, but I found the software a little difficult. But once I contacted the customer support, everything fell into place.. Thank you customer support, you ROCK!
What's great about it: Customer support was TOP NOTCH
What's not so great: Software was a little difficult to understand
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Unexpected
on April 14, 2014
Posted by: JRB2
from Tampa Florida
I have an IRS assigned Identity Protection Personal identification Number. There is no doubt my return will get kicked back because Turbo Tax does not allow for this. I am allowed 5 federal returns and 1 free state return.... Turbo tax wants to put the state return on MY tax return. I do my kids return and want to do the state on it... Turbo tax does not adjust well.
What's great about it: Easy
What's not so great: Does not deal well with unexpected
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
great app
on April 14, 2014
Posted by: fatpete42
from Sunbury,PA
I did my federal and state taxes in 3 hours TOTAL! That included W2's, 1099's all efiled!!!!! This rocks! Its Miller time. And I had another 36 hours to file! I've never been done this soon and with NOOO stress than I ever had in my life, that's with a home and business type of filing.
Peace
Peace
What's great about it: did it all for me
What's not so great: still takes forever to wade thru the catagories. Need to get the decuction optimizer on Jan 1 to keep track of the year
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com