turbotax.intuit.com Customer Reviews Collected from turbotax.intuit.com
TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average Customer Rating:
4.5 out of 5
4.5
Open Ratings Snapshot
Rating breakdown 13,019 reviews
5 Stars
8,663
4 Stars
3,101
3 Stars
723
2 Stars
316
1 Star
216
Customer Reviews for TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
5 out of 5
5
Great Tax SW
on July 2, 2014
Posted by: chul
I have been using Turbo tax for several years. Using Turbo tax is cheaper than going to local tax person and I can review it in my own time and place.
Your tax return is as good as information you provide to either tax SW or to tax professional. With Turbo tax, I can always review it and do research on my own time. With tax professional, if I missed a deduction(s) or income(s), I need to setup either appointment or play email tag.
What's great about it: Easy to follow instructions.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1 out of 5
1
Very Disappointed
on July 1, 2014
Posted by: SJBKS
I was told to purchase this particular software to tie my several business ventures in to one filing package as my now retired former tax person always had. I tried to follow and access the very same forms that were used in prior years and although my total expenses on the final forms matched my overall totals, I wasn't able to find a Schedule 'F' that should have supported depreciation in my farming section Also, for some reason your software doesn't easily accept printing cues. Don't know what that's all about or if anyone else has suffered this particular malady..??.
However, they are done....... that is the good thing. Thanks.
What's great about it: It allowed me to do my own taxes
What's not so great: I did not feel like there was enough supporting documentation for my questions.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2 out of 5
2
Easy Step not so easy; S-Corp not explaine
on July 1, 2014
Posted by: AccountantFan
There were not enough options available for one of my business situations. I tried to enter information about business use of our vehicles in two separate business. In our situation, we didn't have options available which fit all our car disposal/acquisition/transfer issues, and could not adequately answer questions about the "sale of my business vehicle when I stopped using it" for business, since I didn't actually sell it. I just let my husband start using it for his business when his car was totalled. Then I got another car for my own use! When I tried to enter the information on the form I was faced with terminology I didn't understand.
More importantly, when asking if we have an S-Corp, the benefits of having one were not explained to us - or we certainly would have had one sooner! When we consulted an accountant for the first time in 8 years of my husband's business, (about the above minor problem with the vehicles) we found out how many thousands of dollars we could save on Social Security tax by having an S-Corp! We won't be using Turbo Tax anymore! I'm embarrassed to say we should have gone to an accountant 8 years ago. We thought Turbo Tax was saving us money by helping us find all possible tax savings, but we were wrong!
What's great about it: I like the Easy Step process of answering questions, and the option of choosing what I work on in a particular session.
What's not so great: Some questions do not offer enough possible answers. S-Corp benefits not adequately Explained!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
on June 29, 2014
Posted by: Pussycat2014
Reliable and easy to use.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Simplicity is golden!
on June 29, 2014
Posted by: hawaiianangel
I have been using this software for almost a decade. TurboTax brings peace of mind with the tutorials and addresses users concerns in all of the sections. I just love it! Allows me to be independent and gives me the freedom to process my tax return at my leisure. Life made simple! Who could ask for more?
What's great about it: Explanations bring clarity
What's not so great: None
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Quick/Easy File
on June 27, 2014
Posted by: AngelBaby2
Excellent program, I know nothing about taxes and you mae it easy to do! Thanks
What's great about it: Was simple and quick to do
What's not so great: None
Pros: I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2 out of 5
2
Working with State Tax Forms
on June 27, 2014
Posted by: Garymc41
It's like if you don't E File the State tax and pay the fee you get penalized by making it difficult to print a copy to paper file.
What's not so great: Difficult to print if not E-filing
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3 out of 5
3
Casualty Losses
on June 25, 2014
Posted by: Swoof003
When a casualty occurs in an area that is declared a Federal disaster area (eg, Black Forest Fire in Colorado Springs), then you do not have to take the 10 percent AGI deduction which TurboTax automatically takes. After consulting with my tax professional, I was advised not to deduct the 10 percent AGI from the loss. Furthermore, she told me that several tax programs have a button you click to declare whether or not your loss was in a Federally declared disaster area. TurboTax had no such button, so the program automatically took the 10 percent deduction. Not good!
What's great about it: Easy
What's not so great: Not Accurate
Written by a customer while visiting turbotax.intuit.com
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