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Customer Reviews Collected from turbotax.intuit.com |
TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average Customer Rating:
4.5
Rating breakdown 13,019 reviews
5 Stars
8,663
4 Stars
3,101
3 Stars
723
2 Stars
316
1 Star
216
Customer Reviews for TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
5
on March 5, 2014
Posted by: Sharue
The software made short work of our business and personal filing. I've used it for several years and it just keeps getting easier.
What's great about it: Very easy to follow
What's not so great: None
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Usually very good but really let me down this year
on March 5, 2014
Posted by: EugeneDenise
I do taxes for my girlfriend and her parents. She is a student and has been claimed on her parents' tax return for years. I have never had a problem with it - until this year.
I entered all her info, checking the box that says she will be claimed on someone else's tax return. Finished hers and E-filed her federal return.
Then I entered her parent's info - got to the deductions and found out she can't be claimed on their return!! Simple issue that would prevent her from being claimed on anyone's return - she made too much money. The cap is now $3900, which is either new or lower than last year because she made more than this amount and was eligible to be claimed on their return.
A simple warning of this fact would have saved me many hours of work! PLUS, after redoing her return and then doing an AMENDED return for fed, I found that I could not E-file it. Grrr - this was so frustrating. The bulk of her return is now tied up in an Amended return which will add time I am sure, to the processing of it by the IRS.
SO EASY - just have a pop up tell me that she can't be claimed on someone else's return!
I think I will research tax programs for 2014. This is inexcusable.
What's great about it: Easy to use
What's not so great: Needs warnings for items that CANNOT happen!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax- Income tax preparation and submission
on March 5, 2014
Posted by: terness
a great help and they will direct you thru the process.. Just give the correct , and honest data and the result is amazing
What's great about it: helps us in everything...gives us complete and specific informations
What's not so great: everything are explain
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion), I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
OK
on March 5, 2014
Posted by: 999htt
Even if the state e-file had been included I probably would not have used it. Entered that we were filing a joint return but turbotax put some of the info in separate forms.
What's great about it: includes fed e-file
What's not so great: Does not include state e-file
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Awesome Customer service
on March 5, 2014
Posted by: KingsleyPlatts
Mark handle my case # 407735526
He was professional and resolved my issues quickly.
He was professional and resolved my issues quickly.
I will recommend TT to all my friends
What's great about it: Populated my info from last year
What's not so great: none
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great product and easy to use!
on March 5, 2014
Posted by: Dosido
Great product support. I had to call a rep. because the return kept disappearing. She helped me tremendously as I thought I had lost all of my work. She helped retrieve it and was sooooo pleasant to work with.
Thanks ! The personal service is greatly appreciated.
Thanks ! The personal service is greatly appreciated.
What's great about it: Easy, step-by-step approach,
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Good Experience
on March 5, 2014
Posted by: 1Susan2
I tried, TURBO TAX. I completed my taxes. I am VERY happy
What's great about it: Very easy to execute
What's not so great: None encountered
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
2013 turbotax home and business
on March 5, 2014
Posted by: chriswilliam
Easy to use, has reference material handy.
Cons
Did not include EC form for ma state. had to fill out by hand then could not electronic file.
What's great about it: Easy to use, able to keep data off the web and turbo tax site
What's not so great: cost
Written by a customer while visiting turbotax.intuit.com