Customer Reviews Collected from turbotax.intuit.com
TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average Customer Rating:
4.5
Rating breakdown13,019 reviews
5 Stars
8,663
4 Stars
3,101
3 Stars
723
2 Stars
316
1 Star
216
Customer Reviews for TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
5
Keeps getting easier!
on April 14, 2014
Posted by: FarmerCB
from Eastern Oregon
As we Boomers age, it becomes more difficult to read small, thin text. I also have a sensitivity to bright white and like to use reverse contrast (white or gold text on black) and it doesn't work on the Turbo Tax screen. On the plus side, using the home and small business edition has become very easy to use. Low stress means it's worth it!
What's great about it: Improved state filing
What's not so great: accessability for aging eyes
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
My Private Tax Accountant
on April 14, 2014
Posted by: StarRanchTX
from Kerens, TX
We have used Turbotax every year since it was introduced. Turbotax takes the work out of doing your taxes with its' comprehensive method of keeping track of your past filings and guiding you through your current filing. Once you have used this tax software you will be sold! 'Thanks' to the folks at Intuit and their dedication to producing the finest tax prep software on the market today.
What's great about it: Professional tax guide on my time!!!
What's not so great: Slow to get started.... but worth the wait!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Excellent tax program, no software issues, fast
on April 14, 2014
Posted by: Al031383
from Eagle Pass, TX
Highly recommend Turbo Tax, easy to navigate and understand complicated IRS issues.
What's great about it: Easy to understand & navigate
What's not so great: None
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
filing States with TurboTax
on April 14, 2014
Posted by: jwwetc
from Colorado
The program was unable to do part years, and multiple states when only one spouse was a resident and the other was a non resident of that state.
What's great about it: not many
What's not so great: could not get the figures in the states to match what I knew to be correct
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
love TT
on April 14, 2014
Posted by: MSStrust
from VA
I wish this program included the 1041 form.
What's great about it: fast, instills confidence in your return!
What's not so great: lacks grantor trust forms
Pros: I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TT rocked my refund!
on April 14, 2014
Posted by: Yulice
from Greenville, NC
No better DIY tax program in the world!
What's great about it: Ease of Use
What's not so great: Not easy to visualize the deduction calculations and methodologies
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion), I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
No Stress or Low Stress Tax Prep
on April 14, 2014
Posted by: AOS358
from Queens, NY
I used to do my taxes on my own. It was an agonizing days-long process and my kids would totally avoid me when I was doing them (I'm sure I had a deranged look about me from all the stress). Thankfully, TurboTax has done a great job of making the process easier, more comprehensible, and less stressful. My only problem was with downloading the state which messed up everything so I couldn't proceed. The tech people were great and worked with me (eventually getting me to someone who was a Mac expert). SUGGESTION: TurboTax have special instructions for those doing it on Macs to avoid the problem. Otherwise a great experience, especially compared to the agony I used to suffer every year at tax time. Thanks TurboTax!
What's great about it: Clear step by step guidance and really works to get the best results. Great tech and program support!
What's not so great: Problems with a glitch in state tax download on a Mac. Resolved by great tech help from a Mac expert.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Very informative and detailed instructions!
on April 14, 2014
Posted by: cacf
from Eton, GA
Has consistently been helpful with deductions.
What's great about it: Suggested deductions for which we did not know we were entitled and reviewed deductions from previous year.
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com