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Customer Reviews Collected from turbotax.intuit.com |
TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average Customer Rating:
4.5
Rating breakdown 13,019 reviews
5 Stars
8,663
4 Stars
3,101
3 Stars
723
2 Stars
316
1 Star
216
Customer Reviews for TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
5
Continuity
on April 14, 2014
Posted by: Jasonjackson
from Phoenix, Arizona
Have been using Turbo Tax for a number of years and have tested against professional preparers. Although my taxes have never been complicated I am more confident preparing with Turbo Tax than paying to have them prepared. I try to prepare my taxes early but file late and frequently either remember things I have missed or pickup tips from other sources. My tests against professional tax preparers have always come up in Turbo Tax favor.
What's great about it: User friendly, just follow the trail to the end.
What's not so great: Found it a little difficult to return to specific spots.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
on April 14, 2014
Posted by: ERDAKOS
from OAK LAWN IL
I have used Turbo Tax for about 5 yrs. It keeps skipping forms that's needed. It is the worse program. If I didn't know taxes I would have been screwed. I'll be searching for another program next year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Stress relieving
on April 14, 2014
Posted by: Cappy2
from Fort Collins, CO
I have used Turbo Tax for years. I feel comfortable with the software and how it is laid out. I am always relieved when it is over, but I also know that is was productive use of my time.
What's great about it: convenience and accuracy
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
2013 Tax Filing Experience
on April 14, 2014
Posted by: PeggyODell
from Sugar Grove, Ohio
Using this product provided me awesome options. I file for Dad who is 91. Assisting my almost, pretend she is, second daughter who is disabled with MS took a lot of stress away from both of us. And finally, myself. I started a Notary Signing Business two years ago and working through my questions as well as having the support I need readily available is quite the Joy. I love it!
What's great about it: Concise questions make it an ease to get through. Availability to assist other family members & friends (Dad is 91)
What's not so great: Found it difficult to get back to file the extension but was finally successful.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Fickle Filer
on April 14, 2014
Posted by: Roedhouse
from Catonsville
I used to pay my accountant to do my taxes for years, only to find out he was giving my info to his mother who was doing the filing. I knew he was using some software, which I assumed was out of reach for the individual filer. When I found out about Turbo Tax, and how cheap it was, I gave it a try.
Cut to the chase, I should've done this years ago!
Thanks Turbo Tax.
Cut to the chase, I should've done this years ago!
Thanks Turbo Tax.
What's great about it: If you can answer the question, like did you move last year, you can do it!
What's not so great: I hate doing my taxes
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Zapped it
on April 14, 2014
Posted by: topman
from Florida
I imported income from my Quick Books, then it asked me for the 1099's, but 1099's are my income.
What's great about it: Interview ease
What's not so great: Double accounted my income?
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
too many errors
on April 14, 2014
Posted by: buford1950
from macon ga
software skipped sections causing several redos. I hope the return is accurate. Had to print several times to get legible copy for filing. (took several hours merely to print) I have used turbo Tax for 18 years, 2012 and 2013 tax years the software has been difficult. I am using Windows 8.1 and Turbo Tax Home and Business. I would not recommend turbo tax Home and Business .
What's not so great: software skipped sections
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
2013 Turbo Tax
on April 14, 2014
Posted by: KYGolf
from Central KY
I use Turbo Tax every year. This year, Turbo Tax did not identify the relationship between home utility costs and the percentage allowed for home office. I had to dig to find the form.
What's great about it: Easy to follow interview questions
What's not so great: Didn't identify relationship of home utility costs and percentage allowed for home office
Written by a customer while visiting turbotax.intuit.com