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Customer Reviews Collected from turbotax.intuit.com |
TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average Customer Rating:
4.5
Rating breakdown 13,030 reviews
5 Stars
8,670
4 Stars
3,104
3 Stars
723
2 Stars
317
1 Star
216
Customer Reviews for TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
3
filing States with TurboTax
on April 14, 2014
Posted by: jwwetc
from Colorado
The program was unable to do part years, and multiple states when only one spouse was a resident and the other was a non resident of that state.
What's great about it: not many
What's not so great: could not get the figures in the states to match what I knew to be correct
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
love TT
on April 14, 2014
Posted by: MSStrust
from VA
I wish this program included the 1041 form.
What's great about it: fast, instills confidence in your return!
What's not so great: lacks grantor trust forms
Pros: I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TT rocked my refund!
on April 14, 2014
Posted by: Yulice
from Greenville, NC
No better DIY tax program in the world!
What's great about it: Ease of Use
What's not so great: Not easy to visualize the deduction calculations and methodologies
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion), I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
No Stress or Low Stress Tax Prep
on April 14, 2014
Posted by: AOS358
from Queens, NY
I used to do my taxes on my own. It was an agonizing days-long process and my kids would totally avoid me when I was doing them (I'm sure I had a deranged look about me from all the stress). Thankfully, TurboTax has done a great job of making the process easier, more comprehensible, and less stressful.
My only problem was with downloading the state which messed up everything so I couldn't proceed. The tech people were great and worked with me (eventually getting me to someone who was a Mac expert). SUGGESTION: TurboTax have special instructions for those doing it on Macs to avoid the problem.
Otherwise a great experience, especially compared to the agony I used to suffer every year at tax time.
Thanks TurboTax!
My only problem was with downloading the state which messed up everything so I couldn't proceed. The tech people were great and worked with me (eventually getting me to someone who was a Mac expert). SUGGESTION: TurboTax have special instructions for those doing it on Macs to avoid the problem.
Otherwise a great experience, especially compared to the agony I used to suffer every year at tax time.
Thanks TurboTax!
What's great about it: Clear step by step guidance and really works to get the best results. Great tech and program support!
What's not so great: Problems with a glitch in state tax download on a Mac. Resolved by great tech help from a Mac expert.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Very informative and detailed instructions!
on April 14, 2014
Posted by: cacf
from Eton, GA
Has consistently been helpful with deductions.
What's great about it: Suggested deductions for which we did not know we were entitled and reviewed deductions from previous year.
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Continuity
on April 14, 2014
Posted by: Jasonjackson
from Phoenix, Arizona
Have been using Turbo Tax for a number of years and have tested against professional preparers. Although my taxes have never been complicated I am more confident preparing with Turbo Tax than paying to have them prepared. I try to prepare my taxes early but file late and frequently either remember things I have missed or pickup tips from other sources. My tests against professional tax preparers have always come up in Turbo Tax favor.
What's great about it: User friendly, just follow the trail to the end.
What's not so great: Found it a little difficult to return to specific spots.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
on April 14, 2014
Posted by: ERDAKOS
from OAK LAWN IL
I have used Turbo Tax for about 5 yrs. It keeps skipping forms that's needed. It is the worse program. If I didn't know taxes I would have been screwed. I'll be searching for another program next year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Stress relieving
on April 14, 2014
Posted by: Cappy2
from Fort Collins, CO
I have used Turbo Tax for years. I feel comfortable with the software and how it is laid out. I am always relieved when it is over, but I also know that is was productive use of my time.
What's great about it: convenience and accuracy
Written by a customer while visiting turbotax.intuit.com