turbotax.intuit.com Customer Reviews Collected from turbotax.intuit.com
TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average Customer Rating:
4.5 out of 5
4.5
Open Ratings Snapshot
Rating breakdown 13,030 reviews
5 Stars
8,670
4 Stars
3,104
3 Stars
723
2 Stars
317
1 Star
216
Customer Reviews for TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
5 out of 5
5
I Did It!
on April 14, 2014
Posted by: bentley454
from Freedom, WY
Need to put a bullet list of what items are coming up. That way you don't have to go back and change where you put a number.
What's great about it: The lay out of items.
What's not so great: Not knowing what was next.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2 out of 5
2
UNSURE - JURY STILL OUT
on April 14, 2014
Posted by: CASSB45
from MARYLAND
NOT ENOUGH EXPLANATION ON HOW TO CALCULATE CERTAIN DEPRECIATABLE ASSETS I.E. CAR - WAS POOR.
What's not so great: THE ADJUSTED BASIS ON CAR TRADE IN
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4 out of 5
4
One Major Problem Area-State Tax Entry
on April 14, 2014
Posted by: Morgalu33
from Arlington, VA
Have used TurboTax for years and generally find it to be worth the money. However, this year's transfer of information from my 2012 return correctly put the amount in the question/answer worksheet, but did not carry this over to the final 1040. Judging by the number of queries about this, it seems to be an unresolved problem, not a matter of misunderstanding the state tax calculation. The workaround to enter the correct amount in the worksheet is not a problem--it's the transfer of the information to the final return that is. If I'm audited, it's on TurboTax'es dime, so to speak!
What's great about it: None
What's not so great: Unable to override TurboTax and manually enter the correct amount for state tax refund on line 10 of the 1040.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2 out of 5
2
Very frustrating.
on April 14, 2014
Posted by: Clydesdale
from Nevada
Terrible this time
What's not so great: Would not go to print. Kept repeating "print preview"
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Easy
on April 14, 2014
Posted by: Kurty1
from Long Island, NY
Not good with the computer?...no problem. Everything is clear and there is HELP & FAQs at your fingertips..... a must try for this product...
What's great about it: Very clear and simple to work with/through..
What's not so great: ..If you are familiar with a computer..there are NO CONS
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
jmr1972
on April 14, 2014
Posted by: jmr1972
from Highland, IL
Turbo tax is the most awesome program for finishing your taxes completely. Step by step instruction and areas covered you don't realize will help you get the best return. Just a great way to complete your taxes yourself at your own time & pace. Upon completing, pat yourself on the back for a job well done with the Turbo Tax professionals!!
What's great about it: Ease of use
What's not so great: None, none, none!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Great software
on April 14, 2014
Posted by: Chienfou
from Alabam
Once again, this has been a pretty painless process and it was done in a short amount of time. I especially like that I can import last years information at the click of a mouse.
What's great about it: step by step instructions
What's not so great: wish the state e-file charge was included...
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Awsome as always
on April 14, 2014
Posted by: THOMAJOHN
from Bloomfield Hills, MI
I've used Turbo Tax for as long as I can remember. Most likely from the first year it was available. I know what to expect each year and can easily follow the interview process. I can't imagine using any other software or service to prepare my income taxes each year.
What's great about it: Easy to use
What's not so great: none
Written by a customer while visiting turbotax.intuit.com
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