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Customer Reviews Collected from turbotax.intuit.com |
TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average Customer Rating:
4.5
Rating breakdown 13,019 reviews
5 Stars
8,663
4 Stars
3,101
3 Stars
723
2 Stars
316
1 Star
216
Customer Reviews for TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
4
Almost excellent
on April 14, 2014
Posted by: SFGreg
Each year, TurboTax seems to do some things better and other things not as well as the year before.
This year, the step-by-step felt much clearer. But finding a particular spot you want to return to seems much more difficult until I learned to Search for the topic.
However, once in the Search for topic function, the suggested steps didn't always line up with button and menu labels. I suspect this has to do with different parts of the software being finished at different times.
What's great about it: Easy to follow
What's not so great: Harder to backtrack
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Charged
on April 14, 2014
Posted by: 82vet
Have tried another app, but always come back to Turbo
What's great about it: user friendly as always
What's not so great: hard to interpret errors without researching
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
under expectations
on April 14, 2014
Posted by: ElCapitanUno
Tried the online version and found it woefully inadequate. Wasn't able to use the forms version of the program. This was not made clear at a time of sale, that one was buying an stripped down version.
Was pleased though that I could get a refund and switched to downloaded version.
That version functioned adequately but it was sometimes difficult to find the correct place to make a change. Links between the form and the input sheet were sometimes missing.
Was pleased though that I could get a refund and switched to downloaded version.
That version functioned adequately but it was sometimes difficult to find the correct place to make a change. Links between the form and the input sheet were sometimes missing.
What's not so great: slightly inferior to prior years
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
thank you!
on April 14, 2014
Posted by: begr8full
I am so glad my sister recommended I do this. I divorced last year and my husband used to do the taxes for both our businesses. I feel now I should have used this all along. He missed so many things that I now see I could have written off all these years. Freedom and change is what this is all about
What's great about it: Easy to enter information, excellent at digging for all my deductions
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Nice product, that gets better every year
on April 14, 2014
Posted by: AotearoaKiwi
Nice product that is simple, easy to use, and yet handles complex tax scenarios (like capital losses, trusts, farms, ...)
What's great about it: - Easy to use; - Even for moderately complex tax scenarios; - Fast; Useful help and hints; Nice online resources
What's not so great: - Like to see each window be the same size for button placement and ease of use
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
on April 14, 2014
Posted by: Dwayne72
leaves out or is hard to find areas like expenses for placing your home on the market but it hadn't sold during that tax year.
What's great about it: walks you through each category
What's not so great: leaves you wondering where to deduct some business expenses, like meals but it shows up later
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion), I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Hoping TurboTax software is fixed by next year!
on April 14, 2014
Posted by: PatFromMaryland
I have used this product in the past and have been highly satisfied. This year there was a glitch with a lot of TA needed to make it work. Although the tech person was helpful and patient, this was not how I wanted to spend my afternoon. I will be grateful if the company solves this issue before next year!
What's great about it: Good step by step review and checking
What's not so great: Could not submit-spend hours researching and getting technical assistance
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
K-1
on April 14, 2014
Posted by: GAW1908
If you can do anything about simplifying filing of K-1
What's great about it: Somewhat helpful guidance on filing out K-1 forms.
What's not so great: Need more guidelines more steps on figuring out Part III
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com