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Customer Reviews Collected from turbotax.intuit.com |
TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average Customer Rating:
4.5
Rating breakdown 13,019 reviews
5 Stars
8,663
4 Stars
3,101
3 Stars
723
2 Stars
316
1 Star
216
Customer Reviews for TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
4
Almost excellent
on April 14, 2014
Posted by: SFGreg
from San Francisco
Each year, TurboTax seems to do some things better and other things not as well as the year before.
This year, the step-by-step felt much clearer. But finding a particular spot you want to return to seems much more difficult until I learned to Search for the topic.
However, once in the Search for topic function, the suggested steps didn't always line up with button and menu labels. I suspect this has to do with different parts of the software being finished at different times.
What's great about it: Easy to follow
What's not so great: Harder to backtrack
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Charged
on April 14, 2014
Posted by: 82vet
from Carrollton, GA
Have tried another app, but always come back to Turbo
What's great about it: user friendly as always
What's not so great: hard to interpret errors without researching
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
under expectations
on April 14, 2014
Posted by: ElCapitanUno
from Washington St.
Tried the online version and found it woefully inadequate. Wasn't able to use the forms version of the program. This was not made clear at a time of sale, that one was buying an stripped down version.
Was pleased though that I could get a refund and switched to downloaded version.
That version functioned adequately but it was sometimes difficult to find the correct place to make a change. Links between the form and the input sheet were sometimes missing.
Was pleased though that I could get a refund and switched to downloaded version.
That version functioned adequately but it was sometimes difficult to find the correct place to make a change. Links between the form and the input sheet were sometimes missing.
What's not so great: slightly inferior to prior years
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
thank you!
on April 14, 2014
Posted by: begr8full
from Springfield, OR
I am so glad my sister recommended I do this. I divorced last year and my husband used to do the taxes for both our businesses. I feel now I should have used this all along. He missed so many things that I now see I could have written off all these years. Freedom and change is what this is all about
What's great about it: Easy to enter information, excellent at digging for all my deductions
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Nice product, that gets better every year
on April 14, 2014
Posted by: AotearoaKiwi
from Orlando, FL, USA
Nice product that is simple, easy to use, and yet handles complex tax scenarios (like capital losses, trusts, farms, ...)
What's great about it: - Easy to use; - Even for moderately complex tax scenarios; - Fast; Useful help and hints; Nice online resources
What's not so great: - Like to see each window be the same size for button placement and ease of use
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
on April 14, 2014
Posted by: Dwayne72
from Billing, MO
leaves out or is hard to find areas like expenses for placing your home on the market but it hadn't sold during that tax year.
What's great about it: walks you through each category
What's not so great: leaves you wondering where to deduct some business expenses, like meals but it shows up later
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion), I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Hoping TurboTax software is fixed by next year!
on April 14, 2014
Posted by: PatFromMaryland
from Cumberland, MD
I have used this product in the past and have been highly satisfied. This year there was a glitch with a lot of TA needed to make it work. Although the tech person was helpful and patient, this was not how I wanted to spend my afternoon. I will be grateful if the company solves this issue before next year!
What's great about it: Good step by step review and checking
What's not so great: Could not submit-spend hours researching and getting technical assistance
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
K-1
on April 14, 2014
Posted by: GAW1908
from Missouri
If you can do anything about simplifying filing of K-1
What's great about it: Somewhat helpful guidance on filing out K-1 forms.
What's not so great: Need more guidelines more steps on figuring out Part III
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com