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Customer Reviews Collected from turbotax.intuit.com |
TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average Customer Rating:
4.5
Rating breakdown 13,030 reviews
5 Stars
8,670
4 Stars
3,104
3 Stars
723
2 Stars
317
1 Star
216
Customer Reviews for TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
4
Made things easy
on April 14, 2014
Posted by: jh68
from San Diego, CA
I like this program, have used it for many years, and plan to continue to use it. I find that the step by step approach is helpful in simplifying the identification of forms that I need. My only difficulty was in learning that I had to move between step by step and other modes to make changes (specifically, removing a request for extension when I solved the problem that was holding up filing my return).
What's great about it: Does all the calculations. Assists in identifying the forms one needs
What's not so great: navigation to undo actions not always transparent. Help not as useful as it used to be.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Long-time User of Turbo Tax
on April 14, 2014
Posted by: JonRey
from Birmingham, Alabama
Turbo Tax is just an easy tool to handle the complicated tax code and filing! I formerly did all by hand calculations for years.
What's great about it: Steps me through first time - then allows me to choose what to reopen.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
2013 Turbotax
on April 14, 2014
Posted by: ainesrose
from Portersville, PA
This year's Turbotax was the easiest to use. Everything was clear and easy to access
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy to Use
on April 14, 2014
Posted by: roehlr
from Mountlake Terrace, WA
Turbo Tax is easy to use and guides you through all tax areas efficiently. This is the 6th year that I've used Turbo Tax. Prior to that, I did my own taxes. Turbo Tax helps me get the job done more quickly and with less outside research because it takes me right to the Q & A help if I need it.
What's great about it: Turbo Tax guides you through every tax area efficiently.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
PapaNorm
on April 14, 2014
Posted by: PapaNorm
from Clarksville, TN
Could not efile my return with an error on a W-2 generated by my employer. I had to enter a zero for my medicare tax withheld even though an apparent error was on the form. Hope it doesn't affect my return.
What's great about it: Great guide; easy to use even with a business
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Almost excellent
on April 14, 2014
Posted by: SFGreg
from San Francisco
Each year, TurboTax seems to do some things better and other things not as well as the year before.
This year, the step-by-step felt much clearer. But finding a particular spot you want to return to seems much more difficult until I learned to Search for the topic.
However, once in the Search for topic function, the suggested steps didn't always line up with button and menu labels. I suspect this has to do with different parts of the software being finished at different times.
What's great about it: Easy to follow
What's not so great: Harder to backtrack
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Charged
on April 14, 2014
Posted by: 82vet
from Carrollton, GA
Have tried another app, but always come back to Turbo
What's great about it: user friendly as always
What's not so great: hard to interpret errors without researching
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
under expectations
on April 14, 2014
Posted by: ElCapitanUno
from Washington St.
Tried the online version and found it woefully inadequate. Wasn't able to use the forms version of the program. This was not made clear at a time of sale, that one was buying an stripped down version.
Was pleased though that I could get a refund and switched to downloaded version.
That version functioned adequately but it was sometimes difficult to find the correct place to make a change. Links between the form and the input sheet were sometimes missing.
Was pleased though that I could get a refund and switched to downloaded version.
That version functioned adequately but it was sometimes difficult to find the correct place to make a change. Links between the form and the input sheet were sometimes missing.
What's not so great: slightly inferior to prior years
Written by a customer while visiting turbotax.intuit.com