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Customer Reviews Collected from turbotax.intuit.com |
TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average Customer Rating:
4.5
Rating breakdown 13,019 reviews
5 Stars
8,663
4 Stars
3,101
3 Stars
723
2 Stars
316
1 Star
216
Customer Reviews for TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
5
Best Tax Prep product
on March 3, 2014
Posted by: janethobbs
Turbo Tax is wonderful I have been using it for years It guides you through everything and gets you all of the allowances that are legally possible. I always find something every year that I did not realize was deductible. I also like the audit it does checking for errors that show you what you have missed or have not correctly done. I would never use another tax program.
What's great about it: very easy friendly
What's not so great: none
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
No Headache Tax filing
on March 3, 2014
Posted by: Alphadog35
I was thankful for the ability to upgrade my original purchase to the Home & Office version for a more complete tax filing and a decrease in the amount that we owed. Filing two state taxes was simplified. No headache this time.
What's great about it: See refund or due amount at all times
What's not so great: small print
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Another Easy Filing
on March 3, 2014
Posted by: Tom165
We have a business, have had rental property in another state, have a vacation home, and are now partially retired. Turbo Tax makes filing easy, for all of the situations.
What's great about it: Turbo Tax asks all the right questions.
What's not so great: No cons.
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
on March 3, 2014
Posted by: sub3318
Been using TurboTax for many years. First time that I had to call in with a question. Left call-back # - called back in 5 minutes. Resolved questions very quickly
What's great about it: great customer service
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
2013 Filing
on March 3, 2014
Posted by: John10012013
I was very pleased with the way it handled all of the activity with moving from a full time employee to retirement status, the 401K rollovers, beginning of pension.
On the con side, I independently had signed up for Tax Audit coverage for 2013. It would have been good to have that as a selection option at the end rather than just the yes or no. Now I have to double check to insure my coverage is in place. I'm assuming it is but I need to make sure. One more step.
What's great about it: Handled beginning of my retirement and 401K roll over
What's not so great: Tax Audit Sign Up
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion), I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
State Filings
on March 3, 2014
Posted by: bjsg
I thought the first state filing was going to be free as it has been in past years...
What's not so great: I thought first state filing was free...?
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Quick and Easy
on March 3, 2014
Posted by: crrabby
There are a few new things this year that you aren't able to unclick and these are the very things that caused my audit risk to be higher than in years passed.
What's great about it: Walks you through every step
What's not so great: It's all still a little over my head
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
AWRIGHT
on March 3, 2014
Posted by: mymonkey2
Overall the easiest way to file a return.
I would like to see an easier way to revisit the business applications. I needed to make a mileage change and had to go through the complete return
I would like to see an easier way to revisit the business applications. I needed to make a mileage change and had to go through the complete return
What's great about it: Fairly easy with let us guide you
What's not so great: New computor no information access to previous returns
Written by a customer while visiting turbotax.intuit.com