Customer Reviews Collected from turbotax.intuit.com
TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average Customer Rating:
4.5
Rating breakdown13,019 reviews
5 Stars
8,663
4 Stars
3,101
3 Stars
723
2 Stars
316
1 Star
216
Customer Reviews for TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
5
Excellent as usual
on April 14, 2014
Posted by: BetoMcRider
from California
Taxes are a pain but Turbo Tax makes them as easy as possible.
What's great about it: Easy to use
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy tool -needs to get easier
on April 14, 2014
Posted by: DBanerjee
Have to manually go back and forth between Business and Home tabs for home office section. Just have a checkbox to copy home office info from one to other if it is similar.
What's not so great: Have to manually go back and forth between Business and Home tabs for home office section.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Fantastic Support
on April 14, 2014
Posted by: EMB1964
from Houston, Texas
Love it; when I had questions, the answers were just a click away.
What's great about it: so easy and questions are answered in seconds
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
1st Time
on April 14, 2014
Posted by: RocketRacoon
from dallas, tx
Overall a B+. I thik TT is expensive.
It didn't clearly present the HSA contribution portion for self employed persons; I didn't have "employer contributions" but you didn't have an area for self employed contributions by an individual.
What's great about it: Easy, naviable,
What's not so great: HSA is confusing; I think your wording in help section is very misleading; especially self employed HSA contributions.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Great Software
on April 14, 2014
Posted by: TejasJack
from Texas
Program is fairly easy to use but i have been unable to find literature to help me know how to tag deductions in my Quicken software which would make it even easier in the future. I am also unsure at times where i should be entering my deductions even with there definitions of what i should enter and where.
What's great about it: Easy to Use
What's not so great: Not always sure where to put deductions
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Satisfactory for Simple Returns
on April 14, 2014
Posted by: Rock1958
from San Diego, CA
Overall, TurboTax makes a fine product. Love the ability to search for potential errors and assess Audit Risk. However, this was a very simple return and it should be simple to file electronically. However, was not allowed to file electronically because of some supposed regulations. This is the first time I have not been able to file electronically since I started using TurboTax many years ago.
What's great about it: Ease of use and showing prior years' entries
What's not so great: Was unable to file electronically
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Saved me some money!
on April 14, 2014
Posted by: Blackwater1
from Lubbock, TX
This was a good experience in filing our Federal Income Taxes. The TurboTax experience is worth the extra money in tax savings.
What's great about it: Review to optomize deductions.
What's not so great: Nothing
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Better Every Year
on April 14, 2014
Posted by: RICKPM
from Richmond, VA
Ease of form completion has improved every year Searching for deductions is simpler than ever.
What's great about it: Ease of form completion has improved every year
Written by a customer while visiting turbotax.intuit.com