Customer Reviews Collected from turbotax.intuit.com
TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average Customer Rating:
4.5
Rating breakdown13,019 reviews
5 Stars
8,663
4 Stars
3,101
3 Stars
723
2 Stars
316
1 Star
216
Customer Reviews for TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
2
A struggle to get answers
on April 14, 2014
Posted by: BobRoberts94
from Louisville, KY
I sold a second home, purchased the premier edition thinking it would help me out. It did not...I had to ask for help...and apparently you have to click a check box that doesn't have second home anywhere in the description. Because of this sale my AGI was too high I had excess Roth IRA contributions, on the first pass I only noticed it when I went to review the forms prior to filing, otherwise I wouldn't have noticed. I searched as to why because I was well under normal limits, could not find anything. Only when I went back and did it a second time did it tell me that the reason was because my AGI was too high. Also, it apparently imported something from E-trade and put all zero's in...and then it flagged. It is April 14...guess I'm filing it that way.
What's great about it: Automatic calculation
What's not so great: Hard to find answers on non-routine items
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
good program
on April 14, 2014
Posted by: tumkble
from Tyler, Tx
This is so much easier than filling out the forms by hand. I don't know the tax code like I used to, but I don't spend a month studying it every year like I used to. The program is a great time saver.
What's great about it: works smooth, easy to understand
What's not so great: nothing to complain about, sorry
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Installation & Printing are Slow
on April 14, 2014
Posted by: OjaiGeo
from Southern California
Installing TTAX initially took between 2 hrs and 8 hrs (I had to leave it overnight to install). It took 3 attempts to print my state return. Each time the printing was garbled after about 10 pages. Ease of input improved somewhat this year.
What's great about it: Transferring last year's information was easy and complete.
What's not so great: Installation is slow. Printing is slow & prone to failures.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
2013 Return
on April 14, 2014
Posted by: mrstoots
from Texas
Have used TurboTax for many years. Guided entry is easy and excellent for new users, especially helpful for Schedule C data. Program is thorough but because it did not pull info from last year's return we went through many unnecessary sections to avoid missing something included in 2012.
What's great about it: Thorough with streamlined data entry.
What's not so great: Did not pull data from 2012 Turbo Tax return.
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Starting new business
on April 14, 2014
Posted by: ljcampo1
from Chalfont, Pa. 18914
Home and business version lead me through all expenses
What's great about it: Home and business verion- step by step lead through return
What's not so great: none
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Glad I don't have to fill out stoopid IRS forms
on April 14, 2014
Posted by: EdLover
from Orlando, Fl
Glad I don't have to fill out stoopid IRS forms
What's great about it: see title
What's not so great: not many really
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy to use
on April 14, 2014
Posted by: willisrc
from Wauwatosa, WI
Easy to use, logical and everything is explained well
What's great about it: Liked step-by-step process
What's not so great: None really
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
helped to minimize payment to IRS
on April 14, 2014
Posted by: redgraying
from Plano, TX
I have been using Turbo Tax for many years and have found it to be most helpful in doing my tax returns and certainly much better than trying to do them without it.
I really like the popup at the top that shows the total tax due as you go through the steps so it is easy to see the effect of different things on the taxes due.
thanks for a great product.
What's great about it: easy step by step directions
What's not so great: need more examples in some categories
Written by a customer while visiting turbotax.intuit.com