turbotax.intuit.com Customer Reviews Collected from turbotax.intuit.com
TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average Customer Rating:
4.5 out of 5
4.5
Open Ratings Snapshot
Rating breakdown 13,030 reviews
5 Stars
8,670
4 Stars
3,104
3 Stars
723
2 Stars
317
1 Star
216
Customer Reviews for TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
4 out of 5
4
2013 Return
on April 14, 2014
Posted by: mrstoots
from Texas
Have used TurboTax for many years. Guided entry is easy and excellent for new users, especially helpful for Schedule C data. Program is thorough but because it did not pull info from last year's return we went through many unnecessary sections to avoid missing something included in 2012.
What's great about it: Thorough with streamlined data entry.
What's not so great: Did not pull data from 2012 Turbo Tax return.
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Starting new business
on April 14, 2014
Posted by: ljcampo1
from Chalfont, Pa. 18914
Home and business version lead me through all expenses
What's great about it: Home and business verion- step by step lead through return
What's not so great: none
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Glad I don't have to fill out stoopid IRS forms
on April 14, 2014
Posted by: EdLover
from Orlando, Fl
Glad I don't have to fill out stoopid IRS forms
What's great about it: see title
What's not so great: not many really
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Easy to use
on April 14, 2014
Posted by: willisrc
from Wauwatosa, WI
Easy to use, logical and everything is explained well
What's great about it: Liked step-by-step process
What's not so great: None really
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
helped to minimize payment to IRS
on April 14, 2014
Posted by: redgraying
from Plano, TX
I have been using Turbo Tax for many years and have found it to be most helpful in doing my tax returns and certainly much better than trying to do them without it.
I really like the popup at the top that shows the total tax due as you go through the steps so it is easy to see the effect of different things on the taxes due.
thanks for a great product.
What's great about it: easy step by step directions
What's not so great: need more examples in some categories
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3 out of 5
3
Good but reporting could be better
on April 14, 2014
Posted by: TeddyN
While the guide is good. There are issues with importing data and being able to print out information from the screens. The year over year analysis printing is difficult and navigation when doing multiple States is not great.
The cost of filing the State returns is excessive - considering one has to purchase the software for additional states as well at a hefty price. Since there is only limited data needed for the supplemental States returns one would think the total cost to use and file for secondary states would be less.
What's great about it: Seems through and easy to use, good guide
What's not so great: Year over year reporting is minimal, costly to use and file multiple State returns
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2 out of 5
2
Disappointed for the first time
on April 14, 2014
Posted by: Lousey
from Indianapolis
I always find the TurboTax interview dealing with credit for foreign taxes paid to be the weakest part of the program, but this year reached a new low. Instead of coping information from my Form 1116 to the AMT forms, I was instructed in review to link the forms manually. (Why?) The process of linking forms creates multiple copies of the forms, requiring that I file by mail, rather than electronically. This is a level of non-performance that makes me question whether I will use Turbo Tax in the future.
What's great about it: Comptehensive interview process
What's not so great: Porr handling for foreign tax paid
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4 out of 5
4
Thank you
on April 14, 2014
Posted by: Jaent
from Napa, CA
Good product
What's great about it: walks you through it
What's not so great: Can't talk to anyone
Written by a customer while visiting turbotax.intuit.com
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