Customer Reviews Collected from turbotax.intuit.com
TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average Customer Rating:
4.5
Rating breakdown13,030 reviews
5 Stars
8,670
4 Stars
3,104
3 Stars
723
2 Stars
317
1 Star
216
Customer Reviews for TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
5
Turbo-Charged Turbo Tax
on April 14, 2014
Posted by: MDRT21
from Syracuse, NY
Very professionally designed and pretty easy to follow.
What's great about it: Very informative, just like a tax course.
What's not so great: The fact I wasn't using this 20 years ago... if it existed!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Not a GOOD Expierience
on April 14, 2014
Posted by: roybejoy
My forms did not print. More complicated to complete. Not a good service. Guess you get what you pay for.
What's great about it: Not much to talk about
What's not so great: Getting more complicated to complete. WHY
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
extension confusion
on April 14, 2014
Posted by: GBlovestaxes
from NC
The only complaint I had was in trying to use TurboTax to figure out extension payment. If I remember, it asked about extension payment before calculation of taxes was complete. I want to use the program to calculate/estimate how much I may owe, then enter the amount I want to pay with extension. The extension entry area really should have its own sub-tab. under Fed and State. The state portion seemed to handle the extension better.
What's great about it: Overall entry process is good
What's not so great: When doing taxes to figure out extension payments, handling of extenson payment/non-payment does is confusing.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Simple to use
on April 14, 2014
Posted by: lilredph0enix
from Attleboro, MA
My business opened last January, and I had planned on having to come away from Turbo Tax and have an outside company do my taxes because I thought that it was going to be way too difficult. But since I use Quickbooks, my book keeper assured me that I'd be able to handle it myself. It all worked out really well, and despite having to rearrange some expenses into their proper catagories, it was super easy. I like the feeling of having as much control over my business as possible :)
What's great about it: Easy enough that I did my new business taxes for the first time ever (since opening)
What's not so great: Maybe specify a bit better on including owning a time share falling under the "home ownership" section.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Refund?Hooray!
on April 14, 2014
Posted by: taxchores
from Albuquerque NM
I think this year it was even easier. It even alerted me to where I made a mistake last year - now I will file an amended return and get the money I paid as a refund.
What's great about it: very easy to use
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Takes the Stress Level Down
on April 14, 2014
Posted by: Lillitth
from Washington
I use Turbo Tax every year. It makes the job so much easier and I feel confident I've found every deduction.
What's great about it: Easy to follow
What's not so great: none
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Quick and easy
on April 14, 2014
Posted by: 1DrJ
from Cape Coral, FL
Used Turbo Tax for the past 10 years. It has steadily improved in its clear directions and guidance in preparing the tax returns for me and my wife's small business finding the maximum deductions for us. It makes this dreaded activity mush less stressful..
What's great about it: Great directions and guidance
What's not so great: none
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
OK...
on April 14, 2014
Posted by: fallenms
from Oregon
lotta items missing that apply to large segments of the population
What's great about it: ease of use
What's not so great: no federal no receipt per diem for truck drivers, no space for VA medical pension
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com