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Customer Reviews Collected from turbotax.intuit.com |
TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average Customer Rating:
4.5
Rating breakdown 13,030 reviews
5 Stars
8,670
4 Stars
3,104
3 Stars
723
2 Stars
317
1 Star
216
Customer Reviews for TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
5
Easy Breezy wit Turbo Tax
on April 14, 2014
Posted by: DTM37
from Newark, NJ
overall I have had very good experiences with turbo tax and I continue to use turbo tax every year because it is an excellent program.
What's great about it: How it transfers your info from last year and how it walks you through the process step by step
What's not so great: the cost......can be a lil pricey
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Good
on April 14, 2014
Posted by: shruhm
from Scottsdale, AZ
I used Turbo Tax last year and it didn't bring my taxes from 2012 like it said it would. It's fairly easy to use if your tax returns aren't too complicated and you keep pretty good records.
What's great about it: Relatively Easy
What's not so great: Didn't bring over 2012 like it says
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
taxes finished!
on April 14, 2014
Posted by: 282822
from Caldwell, Idaho
Thanks for making it simple.
What's great about it: I didn't have to do excessive math, just addition.
What's not so great: Can't see all the forms, at a glance. When I did my own taxes by hand, I had all the forms on my table within view.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Good product for a complicated procedure
on April 14, 2014
Posted by: oldjon60
from Roswell, GA
Even though the tax codes and rules keep getting more complex and complicated, Turbo Tax continues to provide an easy solution to completing and filing my taxes. The reviews at the end give me confidence that my submission is correct.
What's great about it: I liked how it would walk me through each step.
What's not so great: Turbo Tax still charges too much for the state e-filing. They should find a way to reduce this price.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy to use!
on April 14, 2014
Posted by: robert1167
from Palo Alto, CA
I've been using TurboTax for over 15 years, and it's great every year!
What's great about it: Very easy to use, clear questions and prompts and explanations
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
helps
on April 14, 2014
Posted by: jjagent
from CA
It seems to me that every year I am told Turbo Tax will import the information from last years taxes to this years, and it does it some of the time, but not all of the time. This year in particular I had information stored on removable hard drive and it did not want to go there. I have always been able to make estimates of figures and then later go back with the actual figures or different forms needed. Not this year. Had to go in to the forms and delete. Don't think this year's experience was nearly as easy and painless as usual. However, I will be back!!! I've been Turbo Tax customer for at least 10 years and don't intend to ever go back to the days of sitting in some office hoping that person is smarter than me.
What's great about it: easy to use
What's not so great: could nto make changes easily once data entered
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Weighed the Options
on April 14, 2014
Posted by: daystar731
from Oxford, PA
I like that I only have to be a beginner - to software, to taxes, to accounting lingo, to edit, review and print.
What's great about it: Could add and delete expenses to see which way the refund/payments were affected
What's not so great: Couldn't easily flip back and forth between review and step=by-step approach
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax improves every year
on April 14, 2014
Posted by: randy797
from Grand Junction, CO
Turbo tax makes my taxes as easy as possible every year and always answers my questions. I end up with 15 to 20 pages each year, I can't imagine doing it on my own.
What's great about it: Walks you through all the questions that come up from business to real estate to rental income to college tuition credit
What's not so great: not free
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com