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Customer Reviews Collected from turbotax.intuit.com |
TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average Customer Rating:
4.5
Rating breakdown 13,019 reviews
5 Stars
8,663
4 Stars
3,101
3 Stars
723
2 Stars
316
1 Star
216
Customer Reviews for TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
5
Long Form - Short Time
on April 14, 2014
Posted by: TPCombs
from Albuquerque, NM
It was a long nerve racking ordeal but I knew that going in, itemizing is always difficult but Turbo Tax made a long road easier.
What's great about it: Advice Easy to Understand
What's not so great: Would like more specific direction for corrections
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Love TurboTax.... BUT
on April 14, 2014
Posted by: Frannah
from Albuquerque, New Mexico
Have been using TurboxTax for 20+ years (i.e. the days of the 5-1/4" floppy!) and love it. A bit scary this time around as there was no assurance that Heartbleed had been fixed, although they use SSL coding. It would be nice to know their status so I don't have to worry about my CC info.
What's great about it: Very easy to use, detailed help screens, nearly invisible updates on tax law changes
What's not so great: No assurance HeartBleed was fixed.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
It was easy
on April 14, 2014
Posted by: Goyal
from Boston, MA
Generally very good. However, not abloe to handle complex returns but I still would use it.
What's great about it: Easy to navigate structure for various forms
What's not so great: Unable to efile state return due to foreign address on one of the rental properties
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy to follow
on April 14, 2014
Posted by: Sherrbearr
from Tacoma, WA
Overall, like every previous year, I had a great experience. This was the first year I needed to file that I had sold some individual stocks, though and the program had some issues with separating short and long term capital gains. I knew the entries were correct, luckily I work in finance and knew what I was doing. I saved the return, walked away for a couple of hours and when I went back fairly easily fixed the problem. The chat room gave me an idea if not the answer so that did help.
What's great about it: As always, easy step by step
What's not so great: one difficulty with short and long term capital gains, glad I am in the business so I understood the problem.
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Long time user
on April 14, 2014
Posted by: GerryDVM
from Houston, TX
I have been using Turbo Tax since 1995 and every year it has gotten better and easier to use. Even I started my own business, it was still the best rout for me. It makes filling out forms so much easier. If I were to do this by hand, I would not know where to start. It's amazing to see the number of forms that are automatically filled out just by responding to question. Once one prints out the return, one can see the stack of papers that are used.
I also like the audit protection that they provide. I hope I never have to use it, but I'm relieved that it's there.
I am pleased with the program.
What's great about it: Easy to use
What's not so great: none
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Year after year a savings
on April 14, 2014
Posted by: Dollyl
from Berlin Heights, Ohio
One year I went to a tax service and had to fix their errors. When I tried Turbo Tax it lead me through all the possible deductions. I go more deductions from Turbo tax than the tax service. I have been using Turbo Tax for more than 10 years and I would not even think of another product or going back to a tax service. Way to go Turbo Tax.
What's great about it: Turbo Tax has never let me down
What's not so great: Might be more fun if Turbo Tax could talk
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Some bumps in the road
on April 14, 2014
Posted by: Chancellor23
from Dearborn, MI
Did not let me enter direct-deposit information for my Michigan state tax refund. Had to print forms,manually fill in, and mail the last two years. Did not let me enter actual state sales tax data on my federal 1040 Schedule A, which was higher than the TurboTax "estimated" value. I had to choose between state/local tax data or TurboTax incorrect sales-tax amount.
What's great about it: Smooth operation
What's not so great: insufficient input.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Worth the price
on April 14, 2014
Posted by: NolaAnnie
from New Orleans, LA
I gather the same info for my accountant, so I save $ by inputting the info myself. The Master Limited Partnership (MLP) however needs serious work. My take on it is the IRS hasn't wrapped their heads around MLPs themselves yet, so this may not be entirely TT's fault, but regardless, the input is terrible.
What's great about it: Easy to understand and use.
What's not so great: A couple of Mac flaws, MLP issues
Written by a customer while visiting turbotax.intuit.com