Customer Reviews Collected from turbotax.intuit.com
TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average Customer Rating:
4.5
Rating breakdown13,019 reviews
5 Stars
8,663
4 Stars
3,101
3 Stars
723
2 Stars
316
1 Star
216
Customer Reviews for TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
2
Disappointed
on April 14, 2014
Posted by: Dicksan
from California
In my books I had a $61.58 loss, but when i filed with you i was only able to deduct approx 75% of that amount. I am not a happy camper.
What's not so great: last year was much easier to use!!!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Glad it is done for another year!!!!
on April 14, 2014
Posted by: geocal
from Aiken, SC
Error is software for more than one 2013 Business. Although the information was entered for each individual business, it did not total for 2013 on summary page.
My return is very involved with rental property, business, investments and home expenses and it is very time consuming.
What's great about it: Transfers from previous years return is easy
What's not so great: Difficult to correct errors resulting from previous years information
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Excellent program
on April 14, 2014
Posted by: LexJim1
from Lexington, KY
The program gets better every year. It is not only intuitive but is also comprehensive. Anyone from a beginner to a tax accountant can use it with ease and confidence. I can find only two problems with the program and they are recurring.
1. When going through the items for categories, such as Business Income, after completing an item the next menu is always at the bottom of the screen. It is quite annoying as you have to scroll to the bottom of the page after completing each category. There should be a "Next " button at the top of the screen rather than the bottom. This might possibly be achieved by having the categories appear in reverse order with the most recently entered category at the top of the page rather than the bottom.
2. The entry for supporting schedules is very inefficient. As soon as you begin entering an amount in the field for an item for which you have used a supporting schedule in the prior year the supporting schedule opens. However you have no warning and when you are typing amounts you don't realize that the schedule is open and the program deletes the description line of the first entry and starts typing the amount you are entering. The problem with this is you cannot back out of the schedule to retain last year's description entry. If you cannot remember what was the first entry on the schedule you have to recreate it by checking your prior return. The supporting schedule should open to the amount column not the description column.
What's great about it: Easy. Straight forward. Gets better every year.
What's not so great: 1) Supporting schedules are flawed. 2) Too much time wasted on menus for entering certain items. (See review)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Straight forward
on April 14, 2014
Posted by: Knut630
from Livermore, CA
Turbo tax is very easy to use and walks me through every aspect to find all deductions and tax advice I can use.
What's great about it: Easy to use and straight forward
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Ongoing relationship with TurboTax
on April 14, 2014
Posted by: juliamargaret
from Virginia
The more you rely on Turbo Tax, the more helpful it is. It's great to have old information at your fingertips as you fill in the numbers for the new year. So much better than starting from scratch, and the software helps you plan for the following year -- if you listen.
What's great about it: TurboTax knows our habits, our patterns, our family, and anticipates expenses, deducations, credits.
What's not so great: Nobody to reassure you in person that everything is o.k. at the end of the usual scramble to April 15.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax home & business edition
on April 14, 2014
Posted by: roznosnovysky
from Texas
I have no complaints with the program or the results. I filed with TurboTax in 2009, 2010, and 2011. I returned to TurboTax and completed my 2013 Fed tax return after using a CPA in 2012, when I opted for filing with S-Corp election.
What's great about it: The program is easy to understand and walk through. It's not difficult to find and review forms and worksheets.
What's not so great: Some calculation worksheets could not be easily found for clarification.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Keeping on Track
on April 14, 2014
Posted by: KSPayerAgain
from Basehor KS
Pleased to see a simpler format for this year. Glad to see the Defense Program is still in place. Questions and supporting information really helped me out this year.
What's great about it: Guided Process, Ease of Carryover
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion), I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Another Year Made Easy by TurboTax
on April 14, 2014
Posted by: NativeNevadan
from Las Vegas, NV
Easy to use, intuitive and interactive; TurboTax walks you through everything you need to know step by step. I've been using TurboTax for about 10 years and it saves me a ton in CPA fees.
What's great about it: Anticipates ahead of time what I need to know
What's not so great: Wish the price would come down
Written by a customer while visiting turbotax.intuit.com