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Customer Reviews Collected from turbotax.intuit.com |
TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average Customer Rating:
4.5
Rating breakdown 13,030 reviews
5 Stars
8,670
4 Stars
3,104
3 Stars
723
2 Stars
317
1 Star
216
Customer Reviews for TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
2
Wasted much time
on April 14, 2014
Posted by: ckCostco
from Amherst, MA
Marked a number as estimated on Federal return but federal review did not find this error. The state review found the error but in a location I could not change the estimated value. Finally had to find the estimated number myself manually. I will never mark a number estimated in the future. They have caused problems for me in previous years of Turbo Tax.
What's great about it: Familiar
What's not so great: Failed to catch estimated number with Federal review
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
As Easy As It Gets
on April 14, 2014
Posted by: 873Vic378
from Des Moines, WA
For the first time since I have been using Turbo Tax I didn't have any problems with all my deductions. All areas were easy to find and their help menus are great. I own a small business that I run from home and it helps when all areas are clear as it is with this software.
What's great about it: Easy to use
What's not so great: Nothing in particular this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
A Real Help - Thanks Turbo Tax
on April 14, 2014
Posted by: Cooter513
from Travis AFB, CA
As a high school/college umpire, tax time falls in my busiest part of the year. Turbo tax takes the pressure off, and allows me to get my taxes done and filed in a minimum amount of time. If I keep my records up to date, I can complete my tax filing in 4 -6 hours...and TurboTax walks me through the entire process. I have used TurboTax for several years, and the process has been smooth and relatively painless, it would be pain free if I didn't occasionally have to pay the IRS a little more than planned. The links to Quicken and my financial institution make gathering and importing my financial data easy. And I have plenty of "proof" should I ever be audited. I feel very comfortable using TurboTax and intend to continue using TurboTax in the future.
What's great about it: Simple to follow instructions; exceptional coverage of tax topics
What's not so great: As an independent contractor with no W-2s, but plenty of 1099 Misc, more clarification job versus business expenses
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
2014 Taxes
on April 14, 2014
Posted by: cchris2143
from Sonoma County, California
Great product, makes tax preparation easy.
What's great about it: Easy to use, thorough
Pros: I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Terrific Refund!
on April 14, 2014
Posted by: SimpleCookin
from Bellevue,NE
Overall very happy with my first experience with Turbo Tax. Will do it again next year.
What's great about it: I didn't have to pay large amounts of money for tax returns.
What's not so great: Had some difficulty figuring out where self employment income went.
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Easy to use - Easy to file
on April 14, 2014
Posted by: SpringSherry
from Houston, TX
We have used Turbo Tax to prepare our federal income taxes for several years and have found it to be user friendly and professional looking. We especially like the fact that the returns are double checked for not only accuracy, but also for probability of being audited. Also, that you can easily go back and make changes if you need to.
What's great about it: Professional looking return that is checked and double checked.
What's not so great: Don't understand some of the IRS terminology - AMT??
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Quick and Easy
on April 14, 2014
Posted by: TsnJimF
from Arizona
Overall, it's still the quickest, easiest most accurate way to do your return that I've found.
What's great about it: Asks the right questions for a comprehensive/complete return
What's not so great: Depreciation methods not requested or readily explained - only comes up as a fault in the final review.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Better software than last year
on April 14, 2014
Posted by: stjohn244
from wichita ks
The downloaded program worked sooooooooo much better this year than last year. Very pleased.
What's great about it: Worked perfectly - No problems
What's not so great: none that I encountered
Written by a customer while visiting turbotax.intuit.com