 |
Customer Reviews Collected from turbotax.intuit.com |
TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average Customer Rating:
4.5
Rating breakdown 13,019 reviews
5 Stars
8,663
4 Stars
3,101
3 Stars
723
2 Stars
316
1 Star
216
Customer Reviews for TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
5
on February 5, 2014
Posted by: SueFranM
from Concord, NH
I have been using Turbo Tax since the 90's and have found it to be reliable and complete. Other than the above referenced issue, I find Turbo Tax easy to use. The help is easy to understand and informative. Last year, I used a CPA (cost lots!!) with the installment sale/sale of business. After completed, I entered the accountant's final tax return into Turbo Tax. I had to override in many areas in order to arrive at the CPA final numbers. I found that frustrating.
What's great about it: step by step very easy to follow
What's not so great: problems (last year) with Installment Sale/sale of business
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Excellent software!
on February 5, 2014
Posted by: DerekM85
from Ionia, MI
This is the first time I didn't do my taxes myself and it was so simple! Did all the work for me and saved the time of reading instructions.
What's great about it: Easy
What's not so great: None
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion), I moved, I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy as Pie
on February 5, 2014
Posted by: LeonardD1223
from Raleigh, NC
Turbo Tax makes filing my tax returns less stressful as the instructions are very clear, every base (as far as I can tell ) is covered, and doing taxes is not time consuming.
What's great about it: Very detailed and very efficient way to prepare tax return
What's not so great: Nothing
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Confidence rules!
on February 5, 2014
Posted by: AMDmich
from Livonia, MI
Moving from the world of work to retirement had some surprises, thankfully Turbo Tax made this one aspect much smoother - tax prep was not a problem.
What's great about it: The easy step-by-step progression through the return is key.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
on February 5, 2014
Posted by: mvdmjd
from WV
Very easy to use and enter information. Would help if the topics were cross referenced with the 1040 line number. eg. AGI line 37
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Another successful Tax Prep!
on February 5, 2014
Posted by: DonerightSvcs
from Houston, Texas
I have been using Turbo Tax for about 15 years now. I have tried the other tax prep software but came right back to Turbo Tax. I feel its the most reliable and easiest to use.
I'm self employed and use Home and Business version.
I'm self employed and use Home and Business version.
What's great about it: Easy, Easy, Easy to Use
What's not so great: Can't think of any
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Love the ease and convenience of Turbo Tax!
on February 5, 2014
Posted by: Nana60
from Indiana
I really like the easy way Turbo Tax walks you through the process of doing your taxes. It asks the questions and does the calculations. The price is right too- less expensive than having someone else do them.
What's great about it: Convenience
What's not so great: None so far!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Phone assistance
on February 5, 2014
Posted by: DaveWH
from Richmond, Virginia
I called to get answers to two questions that came up on my review section of the filing. After a short wait I was connected to a very pleasant, attentive, patient and knowledgeable attendant that I could clearly hear and understand.
She exceeded my expectations by not only answering my questions and resolving my issues, but going the extra mile. She reviewed my file and found me additional deductions as well as increasing others.
I have been using TurboTax for many years now and switched to Home and Business last year now that I have started up my home based business. I have always felt confident in their accuracy and using the business portion was no more difficult than the residential I had been using in previous years.
I suggest the use of this software often to friends and have always heard good reports back from them. Thank you TurboTax for being so dependable and easy to use.
Dave
What's great about it: Stayed on the line as long as needed to resolve all my questions and errors.
What's not so great: Can't think of even one.
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com