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Customer Reviews Collected from turbotax.intuit.com |
TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average Customer Rating:
4.5
Rating breakdown 13,019 reviews
5 Stars
8,663
4 Stars
3,101
3 Stars
723
2 Stars
316
1 Star
216
Customer Reviews for TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
4
Great!
on April 14, 2014
Posted by: kapdog
from Massachusetts
I love using TurboTax! My father has used it for many years while i was a student and i have filed my own tax's with TurboTax for the past 3 and I highly recommend it for anyone who has a simple tax return or who has personalized deductions.
What's great about it: Fast and Directive
What's not so great: randome glitches sometimes with e-file
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Nice
on April 14, 2014
Posted by: Ronald1950
from Columbus, OH
Saved alot of time with all the pages of data that needed to be filled out.
What's great about it: Saved alot of time with all the pages of data that needed to be filled out.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Works Well Most of the Time
on April 14, 2014
Posted by: avnc23
from Greensboro, NC
Product worked really well 75% of the time. However, with software that's calculating thousands and thousands of dollars you may or may not owe, having any kind of bugs especially major ones is really disconcerting. After the app downloaded my state forms it continuously crashed, refusing to even run until I managed to Google some forums posts about an obscure cache folder that had to be cleared to fix the problem (which it did). The second issue was when I started to enter my wife's W2 info, it gave a cryptic "authorization failed" error followed by an error box disappearing and reappearing like 6 times. I'm fairly certain this is because my wife's employer doesn't support the automatic W2 import, but they should have a way more user friendly way to say that. In the end I re-entered all my information in the web version of TurboTax just to be sure the numbers were correct and they were identical. I may just use the web version next year as it didn't have any of the download versions bugs. If it didn't have the two bugs I mentioned above, this would absolutely be a 5-star product.
What's great about it: Easy to understand and navigate.
What's not so great: Major application bugs.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Greatly improved.
on April 14, 2014
Posted by: SteveS9
from Los Angeles
Turbo Tax has gotten much easier to navigate and use. It used to stall near the end with irrelevant that would put you in an almost endless loop.
What's great about it: It's gotton much easier.
What's not so great: It didn't ask if I've turned 65.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax Review
on April 14, 2014
Posted by: AJohnson7
from South Carolina
Great product, I would highly recommend Turbo Tax. The great thing about it is that you do not need to be a computer expert, or account to use the program and get maximum benefits from it.
What's great about it: Excellent program, easy to use, help screens are great and well done.
What's not so great: I have no cons
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
love Turbo
on April 14, 2014
Posted by: Susie2005
from Wisconsin
I have had a friend try to talk me into changing programs due to cost....but I love turbo....don't plan on changing.
What's great about it: Easy to follow
What's not so great: none
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
saved 2000 over last year
on April 14, 2014
Posted by: mac1921
from Holmes Pa
I had the wrong edition of turbo tax and after talking with the customer service rep on the phone he had me up and runnung in no time. The whole experience with turbo tax has been great. keep up the good work and keep improving your system.
What's great about it: Quick and easy
What's not so great: None
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Makes it easy
on April 14, 2014
Posted by: songbird2014
from Milwaukee WI
I've used Turbo Tax for years and highly recommend it to anyone.
What's great about it: I like the improvements. i can add all of the deduction info in one place and turbo tax distirbutes it correctly
Written by a customer while visiting turbotax.intuit.com