Customer Reviews Collected from turbotax.intuit.com
TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average Customer Rating:
4.5
Rating breakdown13,019 reviews
5 Stars
8,663
4 Stars
3,101
3 Stars
723
2 Stars
316
1 Star
216
Customer Reviews for TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
4
Another Year Complete
on April 14, 2014
Posted by: flieger1979
from Midland, MI
TT is awesome, it's clear, logical, well-organized and simple. However, if you skip something or miss something, when you go back there is a lot you must re-enter. Also, it seems some screens could be combined so there is less paging through.
What's great about it: Easy, logical, clear
What's not so great: Going back means re-inputting a lot
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easiest return yet
on April 14, 2014
Posted by: SteveC86
from Yorktown, VA
I've been using TurboTax for years and it keeps delivering
What's great about it: Step by step, no surprises
What's not so great: Too easy? Nah!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Couldn't file
on April 14, 2014
Posted by: KONAN111
from Whiteland, IN
I have used TT for years but this year had trouble.
What's great about it: Step by step worked fine.
What's not so great: Got to the end and couldn't E file even though I paid extra-had to mail in return.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Had problem with payment choices
on April 14, 2014
Posted by: Batman01
from Maryland
Very pleased until it came time to select payment method. TurboTax seemed to want to steer me to credit card payment for a fee after I had selected to mail in my check. Very unhappy with this.
What's great about it: autofill to proper locations on return
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Short O Time
on April 14, 2014
Posted by: TkdWayne
from Bolingbrook, IL
Having no time this year to do my taxes early, I had to take a half day off to start my taxes on April 14th. I began a little past 2 pm and finished by 7:30 pm. I ate dinner in between and I am pleasantly pleased to be done. Plus, I didn't have to dread going into April 15th to finish. Thanks for the ease of completing my taxes.
What's great about it: After using Turbo Tax for a number years, I was able to complete my taxes in 5 hours.
What's not so great: Sometimes I don't read the whole page. Just the bold print.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Simple as can be
on April 14, 2014
Posted by: jtvaldez
from Bradenton, FL
I have used TurboTax for many years and like all of the tools they offer. I have my taxes done in one evening.
What's great about it: TurboTax walks you through every possible step
What's not so great: None
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
My Tax Life Savior
on April 14, 2014
Posted by: BecaSue
from Bonita Springs, FL
TurboTax is very thorough, easy to use, easy to correct if you find you made mistake, it is just such an organized step by step program. I am always amazed by how it figures out everything. Thank You Intuit for providing TurboTax to the common person like me and making it affordable.
What's great about it: For little money and a lot of product quality, TurboTax cannot be beat.
What's not so great: None that I know of.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TURBO SPEED FILING
on April 14, 2014
Posted by: SteelersFans
from Gettsyburg, PA
I feel confident that I'm getting the biggest refund I'm entitled to due to the way Turbo Tax walks you through the tax filing process. Its Deductible makes tracking and maximizing your legitimate deductions a breeze. Thanks Turbo Tax!
What's great about it: Step by Step walk through of all tax options.
What's not so great: I'm so happy I can't think of a problem or issue.
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com