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Customer Reviews Collected from turbotax.intuit.com |
TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average Customer Rating:
4.5
Rating breakdown 13,019 reviews
5 Stars
8,663
4 Stars
3,101
3 Stars
723
2 Stars
316
1 Star
216
Customer Reviews for TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
5
on April 14, 2014
Posted by: pernardo55
from Moore, Oklahoma
I feel very confident that I filled out my tax forms correctly, the instruction explanations are very easy to understand.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy to use and reassuringly thorough!
on April 14, 2014
Posted by: Ken76
from Ashland, OR
I've been using Turbotax ever since it became available ... I've never had a problem with IRS ... and I have no idea why anyone uses a tax accountant when a program like Turbotax is so easy to use.
What's great about it: Easy to follow directions and easy to get back to specific forms
What's not so great: Not sure I have any
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
This is good but could be great!
on April 14, 2014
Posted by: Smitty1973
from Raleigh, NC
Thanks!
What's great about it: Mostly easy questions. Painless
What's not so great: Small Business questions need to make more sense
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Good to a point
on April 14, 2014
Posted by: IMSADataman
from Danville, IN
Overall software is rather good. We are repeat users with over 10 years of use. Will continue using most likely.
What's great about it: Handled all my various forms of incomes very well
What's not so great: Unable to find area or box to enter my State Tax withheld on my retirement income reported on the 1099-R
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Why Pay A Professional
on April 14, 2014
Posted by: Caje
from Westerly RI
this application can walk anyone through the steps to gather and report your annual tax information - it's great!!1
What's great about it: Walks you through each step in the process
What's not so great: Descriptions of deductions, etc. could be a bit more concise
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Comfortable Filer
on April 14, 2014
Posted by: Bernie47
from Cary, NC
I have been using the product for a number of years. Had to add the business portion since I retired and then did some contract work and consulting. I was not always sure where to put a business expense. I did finally find a place for everything.
What's great about it: Good guidance thru the process
What's not so great: Some numbers lack an explanation of the source. Especially on the state
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Section 179 and Depreciation
on April 14, 2014
Posted by: Himar
I am a small business and have used turbo tax for years. However when you have to depreciate an asset or take a section 179 deduction or recapture the program is not very much help at all. This has not changed for many years. I am not really sure what is so difficult about this. I always transfer over prior years information, so you should have the numbers for the calculations, but essentially every time, I have to figure it myself.
What's not so great: section 179 and depreciation
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Review of my tax return experience
on April 14, 2014
Posted by: ElktonGail
from Elkton, MD
While I like the fact that all the calculations are done for me and I can import from last year and import my W2s and from some of my banking institutions, some of the process is too transparent.
Also at one point I knew i put something in wrong but had to say I had an enty and then go in and zero out to get rid of it. My IT background came in handy yet it was still fustrating.
What's great about it: Calculations are done for me
What's not so great: Too Transparent
Written by a customer while visiting turbotax.intuit.com