Customer Reviews Collected from turbotax.intuit.com
TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average Customer Rating:
4.5
Rating breakdown13,019 reviews
5 Stars
8,663
4 Stars
3,101
3 Stars
723
2 Stars
316
1 Star
216
Customer Reviews for TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
5
Pain-Away
on April 14, 2014
Posted by: B6Ranch
from Houston, Texas
I have been using TurboTax for a number of years and I would not use any other system. Even after trying one of the well known paid preparers I still filed using Turbo. I love the way you can go back and change at any time during the preparation and how your help is so easily accessible by typing in the form or topic and the program takes you right to section you want to work on or change. Your product is definitely worth the price.
What's great about it: Simple, precise, So easy even I can do it
What's not so great: It helps if you have all of your records organized and you have done your taxes before
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Fast and Easy
on April 14, 2014
Posted by: LucioRamon
from Los Angeles
I am using it for several years now and am mos satisfued and happy with it. Highly recommended
What's great about it: absolutely right
What's not so great: None
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
on April 14, 2014
Posted by: NanetteGillette
from Deerfield Beach, FL
wonderful product!
What's great about it: user friendly, fast, thorough
What's not so great: didn't encounter any
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion), I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Simply the Best
on April 14, 2014
Posted by: Golfnutt1
from Denver, CO
There simply isn't a better tax software package on the market! Each year I fear that the IRS is finally going to stick it to me, but Turbo Tax saves me money every time.
What's great about it: Does all the difficult work for
What's not so great: None
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
on April 14, 2014
Posted by: DREW1953
from KNOXVILLE, TN
AFTER MANY SATISFIED YEARS WITH TT , THIS YEAR FELL VERY SHORT WITH THE UPDATE PROBLEMS WITH THE MAC VERSION. CAUSED A LOT OF ANXIETY AND EXTRA WORK.
NOT SURE I WILL DO THIS AGAIN AS THERE ARE SEVERAL ALTERNATIVES.
What's great about it: GOOD WALK THROUGH,
What's not so great: I HAD PROBLEMS WITH THE MAC VERSION UPDATES....VERY VERY DISAPPOINTED WITH TURBO TAX PREMIUM
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Good Experience
on April 14, 2014
Posted by: LWren
from Arcata, CA
I like Turbo Tax and have used it for 17 years. The telephone support is very good.
What's great about it: Makes Taxes Easier
What's not so great: Difficult to undo Extension and maneuver between inputs
Pros: I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Trouble with vehicle expenses
on April 14, 2014
Posted by: aussiealan
from Southlake, TX
I went around in circles many times to get the vehicle expenses sorted out for schedule C. The message talks about an IRS form 2016, but there's nowhere in the software to figure out what's going on, or even see the worksheet that's hidden under the covers somewhere.
Just kept trying various things until the error messages went away - but I have no confidence that I actually got it right :-(
What's not so great: Instructions didn't work
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Buggy
on April 14, 2014
Posted by: kebl
When I entered 1099-MISC info in the business section, they did not show in the personal section. Eventually, everything was synchronized, but it was troubling to see entries I made in one section not show in another.
What's great about it: Familiar Interface
What's not so great: Poor communication between Business and Personal sections
Written by a customer while visiting turbotax.intuit.com