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Customer Reviews Collected from turbotax.intuit.com |
TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average Customer Rating:
4.5
Rating breakdown 13,019 reviews
5 Stars
8,663
4 Stars
3,101
3 Stars
723
2 Stars
316
1 Star
216
Customer Reviews for TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
4
2013
on April 14, 2014
Posted by: skiffbldr
from Philadelphia pa
2013 seemed to have a bug about farm income, which could not be corrected on federal side and carried over to state returns. I answered no farm income yet state return listed a farm.
Since people are accustomed to looking at actual forms, please make it simpler to view forms and to correct or enter data directly on forms. Please simplify the list of forms shown under view forms
What's great about it: Nice step by step process, clear questions, friendly
What's not so great: viewing forms is somewhat difficult
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
could not import 2012
on April 14, 2014
Posted by: astoprobot
from CA
if you can't import 2012 and have to start over from scratch, what's the point of sticking with the same software. Next year I'll look at all publishers, not just this one.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
half and half
on April 14, 2014
Posted by: shavert
from Central, IL
The entries were easy but exactly where to put them hard for the flipping or sale of property------- other than home or vacation home or rental. Put the house sale in stocks under other but did not seem right. I have a schedule C for business of remodeling and flipping houses but nothing much but car expense went on it. All was included in the sale of house. Cost basis. Could have easily doubled up and entered figures twice the way it was prompting me.
Too much money for state filing. I had two states and the one I had to pay more to file-- than I payed taxes in it, in the first place.
You can download free from state the paperwork but since I was in your program I did it there. Mistake. Cost me too much money. Then if you e-file even more money.
For the cost of program- it should come with free e-filing state and federal.
What's great about it: Easy to follow instructions. Able to work at one's own pace.
What's not so great: Too much money for filing state taxes. Not clear on business aspect of flipping houses.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Recommended
on April 14, 2014
Posted by: MaryTA
from Carmel, NY
When switching between forms and step by step unable to access supporting features if used step by step before and then went to forms. So when I wanted to add supporting info on forms had to go back to step by step. Frustrating.
Otherwise, great product and made doing my taxes so much easier especially with efile.
Otherwise, great product and made doing my taxes so much easier especially with efile.
What's great about it: Very easy and great Help function
What's not so great: Switching between forms and step by step
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Very Upset
on April 14, 2014
Posted by: jim0618
from Summerton SC
I bought this software because I could file one free state return - that turned out not too be true, I will not use turbo tax in the future because of this. and I will Tell all of my friends the same thing,
Additionally if you want my review then take it when I send it don't give me a bunch of grief!!
Additionally if you want my review then take it when I send it don't give me a bunch of grief!!
What's great about it: Somewhat easy to work with
What's not so great: My 1 free state return cost me money
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Made my day
on April 14, 2014
Posted by: Hampstead
from Wilmington NC
Great, easy to follow, Anyone can do!
What's great about it: easy to follow instructions
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
e-file did not work
on April 14, 2014
Posted by: mcbaco
from Livermore, CA
e-file did not work. i tried for over 24 hours. went to Intuit website to try to find some answers. This issue has occurred with other turbotax customers. tried the updates 3 different times, but still no success. Finally worked after more than one day of pain. I did not want to mail taxes since i has already paid with a credit card. I have been using turbotax for more than 10 years. first time i have has problems with software.
What's great about it: none
What's not so great: e-file did not work
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great and painless Experience
on April 14, 2014
Posted by: MACTRUCK
from Frederick, Md
Federal went well ran into a problem with multi-states....
What's great about it: Intuitve, quick,
What's not so great: not to many...and if you have a proble the online or phone service help desk can help
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com