Customer Reviews Collected from turbotax.intuit.com
TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average Customer Rating:
4.5
Rating breakdown13,019 reviews
5 Stars
8,663
4 Stars
3,101
3 Stars
723
2 Stars
316
1 Star
216
Customer Reviews for TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
5
SUPERB
on April 14, 2014
Posted by: rlope3
from New Orleans, La.
I have been using TurboTax for years and they just keep improving it. I would not use anything else but TurboTax . It is very clear and precise in every step. Thank you for making an excellent product.
What's great about it: Very fast and easy.
What's not so great: I did not find any any cons.
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Pretty Fast
on April 14, 2014
Posted by: BLUECROW
from St Louis, MO
I always find the last part of the filing process a little confusing You don't say if we still need to include the federal return with the state return when filing your state return by mail. Also the instructions on "what you need to mail" for the federal return makes no mention of needing to include your W-2 or 1099s which you clearly state you need for the state return.
What's great about it: Seems to do a lot more automatically. My state return took less than a minute
What's not so great: Not clear enough about what you need to mail in
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Pastors family
on April 14, 2014
Posted by: rebferl
from Rockland, Me
We tried using another software a prior year (H&R Block) but were so frustrated we ended up purchasing turbotax as well and were successful where we had been unsuccessful with H&R Block.
What's great about it: assisted us with pastoral income questions
What's not so great: a fiew fields were confusing
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Refund trip
on April 14, 2014
Posted by: Julesh2
from Bloomfield, MI
I'm not sure why but the pdf wouldn't populate the information from last years return. When I saved this years the only option was pdf so I am hoping this doesn't happen again next year. Otherwise I like the step by step questions.
What's great about it: easy to use, like the steps
What's not so great: the pdf file I saved from last year didn't auto populate into this years return
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Love my TurboTa
on April 14, 2014
Posted by: KraftyLizard
from Cathedral City, CA
I have been using TurboTax for the past 5 years, I love how everything is explained which has helped me put together all my info for my taxes each year.
What's great about it: Love that I can do my own taxes for my hubby who is self employed
What's not so great: sometimes I don't understand something and have to stop to research
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Suggestions to help record management
on April 14, 2014
Posted by: LHRacing
from Santa Fe,NM
I like Turbo-Tax but, I wish you would add a feature to allow to scan a document to support data inputs. Similar to the flag system have a scan spot to help save all those pieces of data so real paper can go away.
Larry
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
on April 14, 2014
Posted by: solepropII
from Dallas, TX
We've trusted our returns to Turbotax for many years. Hopefully it will be around for many more.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
programming error on NJ sched A/B- a disaster
on April 14, 2014
Posted by: pzonk
my cedit card was changed before returns were sent. then Turbo Tax could not send the return.
The error on Schedule A/B new jersey state on date of sale of residence. date did not carry forward, and cound not be enterred without a new line being added automatically. I could not electronically file on 4/14. the error I mention is noted on your on the on-line posting without a fix.
SO what do you think about that.
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion), I moved, I bought or sold investments
Written by a customer while visiting turbotax.intuit.com