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Customer Reviews Collected from turbotax.intuit.com |
TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average Customer Rating:
4.5
Rating breakdown 13,019 reviews
5 Stars
8,663
4 Stars
3,101
3 Stars
723
2 Stars
316
1 Star
216
Customer Reviews for TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
5
High Five My Refund
on April 14, 2014
Posted by: tuancuong
from Swedesboro, NJ
The most easy tax software so everyone can use. I would like to use it again next year.
What's great about it: Easy guiding and accurate calculations
What's not so great: none
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Used TT for many years - still easy and complete
on April 14, 2014
Posted by: tjmills
from CA
I use the Home & Business version to file my main job and my photographic business. i also have a K-1 and deduct a mortgage but other than that, my taxes are straighforward.
Pro:
Turbotax makes it easy to include what I need and not to miss anything.
Con:
This year's version seemed to take me to areas that were totally unrelated to my situation (such as all the farm income questions).
If I had to revisit a section, I didn't see an easy way to navigate to a specific subsection and then return to the sub section I had just left. I may have missed some navigation button, but it seems other years UI was more intuitive to visit sections more randomly.
Overall, I highly rate Turbotax and I will use it again next year.
Pro:
Turbotax makes it easy to include what I need and not to miss anything.
Con:
This year's version seemed to take me to areas that were totally unrelated to my situation (such as all the farm income questions).
If I had to revisit a section, I didn't see an easy way to navigate to a specific subsection and then return to the sub section I had just left. I may have missed some navigation button, but it seems other years UI was more intuitive to visit sections more randomly.
Overall, I highly rate Turbotax and I will use it again next year.
What's great about it: Copies information from last years taxes.
What's not so great: Not easy to navigate to a section without repeating questions from other sections
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
2013 Tax Process
on April 14, 2014
Posted by: RTCPhotog
from Oklahoma City, Oklahoma
I've used Turbo Tax for about ten years and it seems to get easier and quicker to finish and file my taxes each year!
What's great about it: Plug in my information and Turbo Tax does the rest!
What's not so great: Being charged for State filing!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
2013 Experience with Turbotax
on April 14, 2014
Posted by: Nisky1
from Lanesboro, Ma
I wish more info would carry over year to year. Bank info for refund didn;t carry over nor did State Refund amount. I wish the help info would cover W2 and 1099-R boxes that simply do not exist on some forms that come from companies. For example box 8 does not exist on my 1099-R from GE, but there is a box with no number called 'Account Number' with 'PEN' in there where Box seems likely to be. At least you could talk about fields not on these forms and what that means. Other than that the product works great. Thanks.
What's great about it: Consistent from year to year
What's not so great: State Refund doesn't carry forward well, Bank info for refund deposit did not carry over,
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Tedious software for someone who knows how to file
on April 14, 2014
Posted by: pmeichers
from salt lake City, utah
software was easy to use, once you got the hang of it. cumbersome and tedious for someone who knows how to file a return.
outrageous that you charge for the software, then charge for the state return and then charge to efile and process a refund.
What's great about it: Walks through detail questions
What's not so great: cost - buying the program and then a state filing fee and efile fee as well. the total was almost the same as the cost
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Worth the time and effort
on April 14, 2014
Posted by: LCTY2013
from Kansas
This was the first time in a long time we did our taxes ourselves. In general, worth saving the money and doing it through Turbo Tax. But sometimes when you are trying to figure out where the program put a data point you entered, it can be frustrating. Also, it is not always clear when you have a choice to file an additional form why it doesn't let you do that. But we will be repeat customers.
What's great about it: Makes it as easy as possible
What's not so great: Once you run into a problem, it is not that straightforward. Add'l costs surprising.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
tax time
on April 14, 2014
Posted by: 1maddog
from Texas
Used turbo tax a lot of years now. Will continue to.
What's great about it: easy to use
What's not so great: wont let you go right to a specific question without going all the way thru the entire question list
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax Rocks
on April 14, 2014
Posted by: Doc2000
from Columbus, OH
I've been using Turbo Tax for many years. I will never go back to the other guys.
What's great about it: Easy to use.
What's not so great: None
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com