 |
Customer Reviews Collected from turbotax.intuit.com |
TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average Customer Rating:
4.5
Rating breakdown 13,030 reviews
5 Stars
8,670
4 Stars
3,104
3 Stars
723
2 Stars
317
1 Star
216
Customer Reviews for TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
5
2013 Experience with Turbotax
on April 14, 2014
Posted by: Nisky1
from Lanesboro, Ma
I wish more info would carry over year to year. Bank info for refund didn;t carry over nor did State Refund amount. I wish the help info would cover W2 and 1099-R boxes that simply do not exist on some forms that come from companies. For example box 8 does not exist on my 1099-R from GE, but there is a box with no number called 'Account Number' with 'PEN' in there where Box seems likely to be. At least you could talk about fields not on these forms and what that means. Other than that the product works great. Thanks.
What's great about it: Consistent from year to year
What's not so great: State Refund doesn't carry forward well, Bank info for refund deposit did not carry over,
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Tedious software for someone who knows how to file
on April 14, 2014
Posted by: pmeichers
from salt lake City, utah
software was easy to use, once you got the hang of it. cumbersome and tedious for someone who knows how to file a return.
outrageous that you charge for the software, then charge for the state return and then charge to efile and process a refund.
What's great about it: Walks through detail questions
What's not so great: cost - buying the program and then a state filing fee and efile fee as well. the total was almost the same as the cost
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Worth the time and effort
on April 14, 2014
Posted by: LCTY2013
from Kansas
This was the first time in a long time we did our taxes ourselves. In general, worth saving the money and doing it through Turbo Tax. But sometimes when you are trying to figure out where the program put a data point you entered, it can be frustrating. Also, it is not always clear when you have a choice to file an additional form why it doesn't let you do that. But we will be repeat customers.
What's great about it: Makes it as easy as possible
What's not so great: Once you run into a problem, it is not that straightforward. Add'l costs surprising.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
tax time
on April 14, 2014
Posted by: 1maddog
from Texas
Used turbo tax a lot of years now. Will continue to.
What's great about it: easy to use
What's not so great: wont let you go right to a specific question without going all the way thru the entire question list
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax Rocks
on April 14, 2014
Posted by: Doc2000
from Columbus, OH
I've been using Turbo Tax for many years. I will never go back to the other guys.
What's great about it: Easy to use.
What's not so great: None
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Super program
on April 14, 2014
Posted by: bj36
from Pennsylvania
Used Turbo Tax for years. Keeps on improving and getting better
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Mine
on April 14, 2014
Posted by: ynaki
from Eagle County, CO
Reliable and accurate.
What's great about it: Good Questions
What's not so great: Hard to find a Specific Line to correct entry.
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Not the same
on April 14, 2014
Posted by: TaxFried
from SEPA
Difficult to navigate and find things after you passed them by in the interviews, I looked at a form for my state review but ended up not needing it, I couldn't delete it and had to fill in some information to transmit my return even though the form was blank, the application just seemed way more bulky than years past!
What's great about it: I can do my taxes
What's not so great: Navigation, couldn't delete forms
Written by a customer while visiting turbotax.intuit.com