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Customer Reviews Collected from turbotax.intuit.com |
TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average Customer Rating:
4.5
Rating breakdown 13,019 reviews
5 Stars
8,663
4 Stars
3,101
3 Stars
723
2 Stars
316
1 Star
216
Customer Reviews for TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
4
Step by step to the Finish Line !! Hooray !!
on April 14, 2014
Posted by: desertrosesd
from San Diego,CA
In general Turbo Tax is great ! I have used it for many years. This year I am newly married and it made it easy to do a joint return with very clear instructions. The state taxes are a little confusing on the depreciation but that is only because they have different laws than the Feds. I look forward to using Turbo Tax for many years to come. It make filing easy for a small business owner and rental property owner that also works a full time job. Thanks and keep up the good work !
What's great about it: CLEARLY COVERS ALL ASPECTS FOR SMALL BUSINES AND RENTAL PROPERTY TAXES
What's not so great: State changes on depreciation were hard to understand how to correct on state tax
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
well worth the money
on April 14, 2014
Posted by: moor1706
from Amelia Island, Florida
I found the state return, Florida Intangible Tax Return difficult to use. I wanted to just turn it off and I could not find a way to turn it off or delete after I started the process.
What's great about it: easy to use
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Finished
on April 14, 2014
Posted by: Love31
from Halsey, OR
I love using turbo tax. Makes filling so much easier.
What's great about it: So easy to follow
What's not so great: changes format year to year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
great fordo it yourselfers
on April 14, 2014
Posted by: kitty4u2
from Sacramento, Ca
i enjoy working with turbo tax it makes the stress of doing taxes much less then it would be.
What's great about it: it explains everything, and walks you through it
What's not so great: the price of the state return
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Executive Direcotr
on April 14, 2014
Posted by: new2austin33
from New Haven, CT
I've been right every year so far! Thank you Turbo Tax!
What's great about it: Easy! helpful! comprehensive
What's not so great: some flaws here and there
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Nice to have it done!
on April 14, 2014
Posted by: willi56
It was a good experience - no computer crashes - no drama.
What's great about it: Clear and straightforward
What's not so great: A bit technical and over my head at times - hard to follow the carryovers
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Good product
on April 14, 2014
Posted by: BrentT
from Edmond, OK
I was not disappointed.
What's great about it: Easy to use
What's not so great: couldn't access forms and pubs with linked explanations
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Disapointed in paying efile fee
on April 14, 2014
Posted by: jabylee
from New Jersey
Hi, overall very happy with the product and like the fact that I was credited the efiling state fee by customer service. However, the last 2 years, I have noticed this specific technical issue when checking out and ready to eFile. Also, customer service was nice but wait time was over 3 hours before a call back (liked the call back feature). I will purchase again but hopefully this technical issue will be resolved next year.
What's great about it: ease in completing the questionaire; customer service is always nice.
What's not so great: Terrible technical check out issues in paying intuit the efiling fee and long wait times when phone support is necessary
Written by a customer while visiting turbotax.intuit.com