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Customer Reviews Collected from turbotax.intuit.com |
TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average Customer Rating:
4.5
Rating breakdown 13,030 reviews
5 Stars
8,670
4 Stars
3,104
3 Stars
723
2 Stars
317
1 Star
216
Customer Reviews for TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
5
great fordo it yourselfers
on April 14, 2014
Posted by: kitty4u2
from Sacramento, Ca
i enjoy working with turbo tax it makes the stress of doing taxes much less then it would be.
What's great about it: it explains everything, and walks you through it
What's not so great: the price of the state return
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Executive Direcotr
on April 14, 2014
Posted by: new2austin33
from New Haven, CT
I've been right every year so far! Thank you Turbo Tax!
What's great about it: Easy! helpful! comprehensive
What's not so great: some flaws here and there
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Nice to have it done!
on April 14, 2014
Posted by: willi56
It was a good experience - no computer crashes - no drama.
What's great about it: Clear and straightforward
What's not so great: A bit technical and over my head at times - hard to follow the carryovers
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Good product
on April 14, 2014
Posted by: BrentT
from Edmond, OK
I was not disappointed.
What's great about it: Easy to use
What's not so great: couldn't access forms and pubs with linked explanations
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Disapointed in paying efile fee
on April 14, 2014
Posted by: jabylee
from New Jersey
Hi, overall very happy with the product and like the fact that I was credited the efiling state fee by customer service. However, the last 2 years, I have noticed this specific technical issue when checking out and ready to eFile. Also, customer service was nice but wait time was over 3 hours before a call back (liked the call back feature). I will purchase again but hopefully this technical issue will be resolved next year.
What's great about it: ease in completing the questionaire; customer service is always nice.
What's not so great: Terrible technical check out issues in paying intuit the efiling fee and long wait times when phone support is necessary
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Sick of all the ads; Took my money
on April 14, 2014
Posted by: David1324879
from Minneapolis, MN
When you try to file, you get constant ads. I already paid for the app; just let me use it. Also, don't get me to enter the credit card for the state return, then tell me I can't file the state electronically!
What's great about it: Updated quickly for new tax laws
What's not so great: Took my money, then said I couldn't efile
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Another year of Success
on April 14, 2014
Posted by: klovenda
from coburg, OR
Every time I do my taxes, I think I should change career paths. It is so fun to watch the numbers change. I love how it asks to gather.....items 1099 etc.
What's great about it: I like how it leads you through all the choices/catagories
What's not so great: When you have to fix something-where is it?
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Better than a CPA
on April 14, 2014
Posted by: goose410
from Maryland
Awesome program. Was able to get a better return than what an expensive CPA worked for me. Very thorough and accurate. Just be sure you set aside a couple hours to get through it all.
What's great about it: Very easy to use
What's not so great: time consuming
Pros: I had a baby, My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com