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Customer Reviews Collected from turbotax.intuit.com |
TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average Customer Rating:
4.5
Rating breakdown 13,019 reviews
5 Stars
8,663
4 Stars
3,101
3 Stars
723
2 Stars
316
1 Star
216
Customer Reviews for TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
4
makes the painful livable
on April 15, 2014
Posted by: ccie5000
from Broomfield, CO
I used TurboTax Home and Business 2013 to prepare and file my taxes.
By far the nicest thing was it downloaded my ESPP stock sale information from my broker. I didn't have to go through the usual, painful experience of trying to figure out cost basis and ordinary income vs. short-term capital gains vs. long-term capital gains, or what was or was not included on my W-2. Very helpful.
Puzzling to me was why it didn't automatically check for updates. I was nearly done with my taxes before I finally did it myself, and had to go back and double-check quite a bit. Really, this should at least be offered automatically at startup.
What's great about it: comprehensible, downloaded my stock sales
What's not so great: didn't automatically check for updates
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion), I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Return Printing
on April 15, 2014
Posted by: PaulAFCEE
from Sacramento, CA
Finding the applicable items in it's deductible to match donations is daunting and out of date, especially toys but everything else in completing Turbo Tax returns is well explained.
Since I double side print my mailed return to State, it would be nice when selecting print for filing that the instructions page was not included in the page count and print. I had to redo the print to eliminate that page, wasting paper. Remember to select printing range of page 2-XX.
Since I double side print my mailed return to State, it would be nice when selecting print for filing that the instructions page was not included in the page count and print. I had to redo the print to eliminate that page, wasting paper. Remember to select printing range of page 2-XX.
What's great about it: Running balance of tax owed or due.
What's not so great: Printing shouldn't include the instructions page with the forms which inbeds in double sided return.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Found every single deduction!
on April 15, 2014
Posted by: lukachicken
from Richmond, VA
Responsive and knowledgeable support helped me understand the entries needed to get my biggest refund. A "master class" in customer service!
What's great about it: Reassuring customer support.
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Done!
on April 15, 2014
Posted by: sammyno3
from Montgomery, AL
Loved the automatic fill in the blanks for employer information, Wonderful and correct the first time. Thank You!
What's great about it: No tax prep experience, not a problem, just answer and click!
What's not so great: Whew so many questions...
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Good and Fast on PC
on April 15, 2014
Posted by: excen
from Chandler AZ
Good fast on PC with downloaded version. Could let you know that unless you have $x in a certain catagory like medical/professional/other expenses that you won't get a deduction so you don't waste time looking for something you don't need.
A little better flow and more information for ISO Stock options would be nice too, also more information in general regarding all sections.
What's great about it: Walks Through
What's not so great: Not as much details on some catagories
Pros: I had a baby, I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Can always count on
on April 15, 2014
Posted by: rrennison01
from Rancho Cucamonga, Ca.
would be nice to have a go to menu where you type in where in your return you want to go and it would take you there.
What's great about it: up to date review, always update available and accessible
What's not so great: hard to find individual data once entered
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Could File Without Turbo Tax
on April 15, 2014
Posted by: Jewels17
from Spring Creek, NV
I have been using Turbo Tax for nearly 10 years now and love it! I hate filing taxes but Turbo Tax makes an undesirable job 'enjoyable' and easy!
What's great about it: It keeps me organized
What's not so great: I love everything about it!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
on April 15, 2014
Posted by: KAWD1949
from Devine, TEXAS
It was easy to go back and make sure everything was entered right (but it did take three checks to be sure! I have used Turbo Tax for years and will use it again next year.
What's great about it: Easy to follow and file
What's not so great: none
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com