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Customer Reviews Collected from turbotax.intuit.com |
TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average Customer Rating:
4.5
Rating breakdown 13,019 reviews
5 Stars
8,663
4 Stars
3,101
3 Stars
723
2 Stars
316
1 Star
216
Customer Reviews for TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
5
I love TurboTax
on April 15, 2014
Posted by: JamesNguyen
from San Jose, CA
I've used TurboTax year after year. After the first time, subsequent uses of TurboTax become much easier to navigate. Tax benefits are well incorporated to make sure you get the most out of it. Love it ever since 2002.
What's great about it: Great way to personalize tax filing and getting the most of tax benefits that we may overlook
What's not so great: Haven't found any yet.
Pros: I had a baby
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Awesomely easy
on April 15, 2014
Posted by: LOlivia
from Bay Area, California
I have been using Turbo Tax for quite a few years. It has gotten better and more user friendly each year and I have had a good experience. I like the product. Some years I have had very simple tax situations; others have been more challenging, with added outside income from consulting activities. While I had to change which Turbo Tax product I was using, it was very seamless and hassle free.
It is super easy to e-File with Turbo Tax and my returns and refunds have been processed promptly.
All good!
What's great about it: Easy to use, carrys info forward, A++
What's not so great: The people used in the graphics are ...meh! That's all.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
5th year using TurboTax
on April 15, 2014
Posted by: RScottT
from Melbourne, Australia
As the title says, I've been using TT for 5 years now. Overall it's a great product, especially for those, like me, who have a limited knowledge of the US taxation system. I was new to the US when I first started using TT and had absolutely no knowledge of US tax law so TT was incredibly helpful. Since then I've become muck more knowledgeable and have become a little frustrated that TT has not been updated to cater for some simple things like Universal Mortgage Application forms and HUD-1 forms. Why not have the fields from the HUD-1 referenced in the TT questions so we can simply copy them directly across instead of having to search out the relevant fields and - basically - guess, what TT is asking for. This is a standard form used by everyone. Make it easy for us please... and our returns will be more accurate too.
What's great about it: Overall easy to use and very helpful
What's not so great: Still no real guidance as far as investment mortgages go
Pros: I moved, I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Clear and direct
on April 15, 2014
Posted by: RonCS
from Tusin, CA
Very good software and I would use again as we have in the past. I like the clarity of the directions and explanations so I can understand what is needed.
What's great about it: Clarity of directions and explanations
What's not so great: None
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Excellent feature-set
on April 15, 2014
Posted by: ssvssv
from Dublin, CA
Awesome experience using TurboTax Business Software, for the 12th time in a row! I am thrilled with its ever-increasing feature set, modified review process and a beautiful summary every time when we do error-checking.
One stop shop with software and/or online experience.
Time-saver and you don't need to be a CPA to do your own taxes.
What's great about it: Covers all use-cases, provides specific areas to check in the end during the review
What's not so great: Can't think of one
Pros: I had a baby, My job status changed this year (switched jobs, lost a job, got a raise or promotion), I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Glad to be done.
on April 15, 2014
Posted by: lizkdn
from New Jersey
Overall I rate Turbo Tax quite highly. I will continue to use it in future years and I will recommend others to do the same.
What's great about it: Very Detailed
What's not so great: Difficult to change an entry after you enter it.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Home and Bus 2013
on April 15, 2014
Posted by: taxpayer29876
from Charlotte, NC
I started with the online version will not do that again. If you really need this level of program you will want to see the forms on occasion. Also I had a short sale last year and the online version did not cover this situation. The desk top did not cover it well either but you can access the the right forms and add them to your return. The Turbotax community answers were a life saver. I want to thank those that take the time to add the information that helps the rest of us. I will use this program again
What's great about it: Interview is in simple english, easy to follow, questions were covered well
What's not so great: not so easy to navigate when changes are needed, not all situations covered = fees to efile state are high
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
on April 15, 2014
Posted by: BigTaxSender
from California
Pretty good software. Fairly expensive, and you get a real hit if you want to e-File your state taxes. Be prepared to pay for the convenience.
What's great about it: Moves you along in a fairly orderly manner.
What's not so great: Still has issues with business returns regarding cost of goods.
Written by a customer while visiting turbotax.intuit.com