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Customer Reviews Collected from turbotax.intuit.com |
TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average Customer Rating:
4.5
Rating breakdown 13,019 reviews
5 Stars
8,663
4 Stars
3,101
3 Stars
723
2 Stars
316
1 Star
216
Customer Reviews for TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
4
Turbo Tax Home and Small Business - Few Issues
on April 15, 2014
Posted by: CancelledUser
from Minneapolis, MN
Nothing prompted this, but suddenly I was a "cancelled user" and software would not do updates. I know I missed several updates and am not happy about that. I've been a Turbo Tax supporter and user for years and found this very disturbing.
What's great about it: Always pretty user-friendly
What's not so great: "Cancelled user" and would not do updates!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Thanks!
on April 15, 2014
Posted by: ThankfulGuy
from Charlotte, NC
saved me hundreds of dollars vs CPA
What's great about it: Easy to follow
What's not so great: none
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Another successful year
on April 15, 2014
Posted by: KodiakDavid
from Kodiak, Alaska
I have use Turbo Tax for many years now and have always found it straight forward, easy to follow, complete and easy to find answers. Filing is a breeze and records are easy to keep.
What's great about it: step by step with good explanations
What's not so great: no complaints
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
on April 15, 2014
Posted by: Cooked
from Pembroke Pines, FL
Always happy to get my taxes done myself so I understand what happened the year before.
What's great about it: the guide and explanations
What's not so great: don't provide all forms
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
on April 15, 2014
Posted by: 6465HAY
from ARVADA CO
took to long - not intuitive- harder to use than last year
could not go directly to forms to make corrections.
could not go directly to forms to make corrections.
What's great about it: walk thru was good
What's not so great: could not go back to correct mistakes
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Easy to Get Around
on April 15, 2014
Posted by: xZiggy1
from Twin Cities, Minnesota
the bottom line is that it's simple to get around and has no calculations make. Great program, easy and fast.
What's great about it: The navigation of going back for mistakes you want to correct or things you want to fill in, is easy.
What's not so great: It doesn't fill in all the mistakes for you. For example, 0's where 0's should be.
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Ok...but not Great
on April 15, 2014
Posted by: Juanito76761
from Las Vegas, NV
I liked Turbo Tax 2011...but Turbo Tax 2013 seems more cumbersome now! Going back and reviewing inputted information is difficult. There just seems to be an overall lack of satisfaction of feeling good about the report. For instance, inputting all of the brokerage info was very difficult as "category A" and "Box 1" information did not correspond to my 1099-B forms mailed to me by my brokerages! But, overall, Turbo Tax saves me a lot of time versus doing everything by hand...so I am definitely grateful to Intuit for that, thanks guys!!!!!!!
Sincerely yours, John
Sincerely yours, John
What's great about it: fast and easy
What's not so great: The programming is sloppy...I could have written a better program in high school!!!!!!...no exaggeration!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Schedule K-1
on April 15, 2014
Posted by: moose1960
from Arcadia, Michigan
Please review the procedure in the area of entering the data for Schedules K-1. There were many customers asking questions but not getting help. I have used Turbo Tax for many years and was very satisfied. However this year out of frustration, I had to file my taxes by mail!
What's great about it: Most investments were easy to enter the data.
What's not so great: After many hours of trial and error along with no help, I finally filed my taxes by mail.
Written by a customer while visiting turbotax.intuit.com