As an TurboTax user of many years experience, this year's version had no surprises, good or bad. It's straightforward, with expert help just a click away, and links to information straight from the IRS when needed. I expect I'll be using it again next year.
What's great about it: Easy to use. Interview approach is good start, with ability to go direct to forms for more complex issues.
This was my first year and I am convinced this is the best and less stressful tax return I have ever completed. Previously I had paid large amounts to CPA, now I can do it on my own. Thanks for a great application.
What's great about it: Very easy to use - love the tutortials
What's not so great: navagation - took a while, but it ended up great.
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion), I bought or sold investments
All in all, TurboTax cannot be beaten for fast, easy, reliable state and federal income tax return preparation and filing. This was my 20th year using the product, and I intend to be back again next year. Keep up the good work, Intuit!
What's great about it: Turbotax covers every element of tax returns, so there's no guessing.
What's not so great: I was not happy to have to pay more to efile my state return!