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Customer Reviews Collected from turbotax.intuit.com |
TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average Customer Rating:
4.5
Rating breakdown 13,030 reviews
5 Stars
8,670
4 Stars
3,104
3 Stars
723
2 Stars
317
1 Star
216
Customer Reviews for TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
5
Really maxed my refund!
on February 5, 2014
Posted by: NavidP
from Los Angeles, CA
I have been using TurboTax for the past 3 years to file my taxes. I always e-File through the TurboTax application and I always get the AuditDefense option (I've been lucky not to have to use it so far). Turbo tax takes the accounting and labor out of the tax filing process, all I have to do is answer questions and follow the process and before I know it, my taxes are filed!
What's great about it: Great easy to use interface, e-filing options all included
What's not so great: Annoying to go through the updates whenever I log on
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion), I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
tax filing experience
on February 5, 2014
Posted by: jojoFT
from Ionia, MI
Turbo Tax is a good program I've used for years and I appreciate the few changes I noticed this year.
What's great about it: easy to walk through
What's not so great: cost of program
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
The Easiest Year yet
on February 5, 2014
Posted by: fallcorn1936
from Austin, Texas
I have been using your product for several years and I have to say that this year, it went so smoothly as to almost be fun. In the past, it has taken me several hours usually over a couple of days but this time, I loaded the program just to take a look at it and a couple of hours later, I was all through.
Thanks for making it so easy
Thanks for making it so easy
What's great about it: EVERYTHING went so smoothly.
What's not so great: No Cons
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Frusration this year
on February 5, 2014
Posted by: buildergal
from CA
I've used Turbo Tax for years without much difficulty but this year I was very frustrated when for what ever reason I could not get the software to retract an election to use actual expenses for use of car in business in favor of standard mileage deduction. The only way I could resolve the issue was to not save the file and start over. You should be able to go back and change anything you want at any point in the process.
What's great about it: mostly easy to use
What's not so great: some missteps aren't easily corrected
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great Experience
on February 5, 2014
Posted by: momo123
from Mt. Juliet, Tn
Prompts helped my include all deductions. Prompts also made me review input that seemed incorrect. Information was easy to input. It was helpful that I had all of my information ready to input and did not have to search my files. Would definitely recommend E-Filing. Last year I received my refund in less than 7 days. Also recommend using Turbo Tax each year because the input just gets easier and easier.
What's great about it: Easy to use
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Roc My Refund
on February 5, 2014
Posted by: Rickylorin
from Greenville, OH
Had to override my school district forms because I had two school districts and both schools tried to tax me on my full wages for the year (not just wages earned while living in their school district). Yes. I marked partial on both but still couldn't get the correct wage to come up...thus I had to override to make the report correct.
What's great about it: walkthrough detail
What's not so great: Couldn't efile my Ohio because of the software glich for school tax
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion), I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Love it!
on February 5, 2014
Posted by: TaraJ
from IA
I love TurboTax, and have been using it for years. It is easy, and guides me through the whole process. My entire return will be going towards my wedding this year! Thanks TurboTax!
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
2013 Tax Filng.
on February 5, 2014
Posted by: sushigary
from Pleasant Hill, CA
Everything was very well done. It is helpful to have added information of what to not include because you will be asked for this information later on a different form. Property tax -v- Unsecured property tax. Some of us don't remember and have to be reminded when and where to enter things. All in all the program is GREAT!
What's great about it: Very smooth and helpful.
What's not so great: Could have more inste information of what Not to include because we will ask for it later.
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com