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Customer Reviews Collected from turbotax.intuit.com |
TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average Customer Rating:
4.5
Rating breakdown 13,030 reviews
5 Stars
8,670
4 Stars
3,104
3 Stars
723
2 Stars
317
1 Star
216
Customer Reviews for TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
5
on April 15, 2014
Posted by: hxxxx
problem with double counting of mortgage interest but was resolved with deleting of the second form - the problem was easy to miss so expect a lot of bummed TT clients who get a tax bill in a few months
other than that you guys save us money on accountants and tax preparers - Thanks!
other than that you guys save us money on accountants and tax preparers - Thanks!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Quick and easy
on April 15, 2014
Posted by: JimHorst
from Chicago, IL
The biggest headache with filing was all my document and mileage documentation collection, Once that was done TurboTax made filing a breeze.
What's great about it: Quickbooks import is good.
What's not so great: Price
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
on April 15, 2014
Posted by: DrJBC
from California
I have used Turbo Tax for over 15 years. This years program is comparable to previous years in terms of ease of use and lay out of the pages. One major change was the lack of help this year in preparing estimated state income taxes for 2014. This has been part of previous Turbo Tax offerings and disappeared without any warning.
What's great about it: It leads you through the process in orderly fashion
What's not so great: This year for first time did not help me with California Estimated tax payment for the following year.
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy as Pie
on April 15, 2014
Posted by: Numb3rs
from Sioux Falls, SD
This program is easy to use and walks you though everything. Entered my business expenses and didn't miss a thing. Would highly reccommend.
What's great about it: Easy to Use
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
on April 15, 2014
Posted by: Bigfig1
from NC
I have always enjoyed using TurboTax. It actually makes doing taxes fun! It is easy to use and I feel safe using it.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Taxes Made Easy
on April 15, 2014
Posted by: Cocomojoe2
from Hackettstown NJ
I do not believe my Quick Books Pro accounts are set up to correctly down load info to Turbo Tax.
How can I correct this situation?
What's great about it: The program walks you through every possable tax credit.
What's not so great: I would like to use my Quick Books Pro to download info.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Not what Turbo Tax used to be
on April 15, 2014
Posted by: Anonymous
from Chicago, IL
I feel that Turbo Tax has gotten progressively worse over the past few years. If I have any tax situation beyond the fairly basic circumstances I am suddenly confronted with very complex questions from Turbo Tax that I do not know the answers to and Turbo Tax only provides reference to tax law documents. This is completely contrary to the supposed value of Turbo Tax. Unfortunately, these incidents occur after I have paid for the Turbo Tax program, after I have committed to Turbo Tax for filing and after I have spent numerous hours inputing data into the Turbo Tax return. This leaves me with the unhappy situation of guessing at what I am putting into my return to satisfy some unexplained variable or having to find the actual tax documents to learn what block on some form the Turbo Tax is referencing and what that block is asking for or determining that I have wasted my time and money on Turbo Tax and going to a tax professional. Needless to say, I have not chosen to use Turbo Tax to get a rush of anxiety ridden adrenalin or to play Russian Roulette with the IRS but this has been my most recent memories of using Turbo Tax. After over a decade of loyal Turbo Tax use, I am seriously considering doing something different next year.
This is the third year in a row that there was some internal Turbo Tax issue that prevented submission via the web. Of the three incidents, I was able, after several tries and various retransmitting to get the return e-filed and on the other occasion had to mail the return--and then fight to get my e-file costs refunded.
Even the nickname box on this review is getting kicked back for not having enough characters. What a hassle.
What's great about it: The basics are still well done and easy to do
What's not so great: the more advanced tax situations, like AMT, make me feel like I have been abandoned at the worst time
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion), I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax 2013
on April 15, 2014
Posted by: jonnis
from Northern New Jersey
While not making return filing a pleasure, TurboTax has certainly made the job much easier, more approachable and quicker to complete.
What's great about it: easy to understand and follow, great for finding deductions,well organized with options to work at your own pace
What's not so great: none for me
Written by a customer while visiting turbotax.intuit.com