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Customer Reviews Collected from turbotax.intuit.com |
TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average Customer Rating:
4.5
Rating breakdown 13,030 reviews
5 Stars
8,670
4 Stars
3,104
3 Stars
723
2 Stars
317
1 Star
216
Customer Reviews for TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
5
I always use Turbo Tax
on April 15, 2014
Posted by: DawnRock
from Colorado Springs, CO
I use TurboTax exclusively after mistakenly using a competitor's software one year because it was a little cheaper. You get what you pay for! TurboTax couldn't be any more user friendly and I am confident that it gets me my best return for my money. I don't know why anybody would use anything or anyone else.
What's great about it: easy to enter all my info, does all the math, prompts me to remember deductions
What's not so great: every year, I get an error on my business vehicle worksheet even though I go through the step-by-step directions
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great Software
on April 15, 2014
Posted by: Bristoleer
from Rosenberg, TX
We've used TurboTax for years and it's always quick and easy to use and file your taxes.
What's great about it: Easy to use, very good at finding deductrions
What's not so great: None
Pros: I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Thanks Again...
on April 15, 2014
Posted by: A1ABubbles
from Riverview, FL
With changes this year, it was great to have the guidance in filing. Having moved, using two locations for home office/work and change a personnal residence into a rental property was a great concern. After reviewing all te worksheet and forms needed to file properly, without TurboTax, we would have been losted. It was cost effective and well as easy to do.
Customer service was also great, when a missed placed CD prompted an online download.
What's great about it: Easy to use.. step by step.
What's not so great: Very long time to reach Customer Service, but when speaking with rep.they were most helpful and professional.
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion), I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
i'm sold
on April 15, 2014
Posted by: Ridgeone
from Louisiana
used TT years ago, switched to TC to save money, BIG MISTAKE. For the last 4 years I have fought with TC on error correction/filing and awkwardness of use. The extra money for TT is more than worth it ! Cut my time in half and hassle free. We have three businesses including an LLC and I will be with TT going forward.
What's great about it: ease of use, error correction, filing, thourough
What's not so great: not yet
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion), I moved, I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Functional good product
on April 15, 2014
Posted by: WB123
from San Diego
Your product does what I pay for; Keith in your U.S. Customer Service dept. was very helpful.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
As painless as possible
on April 15, 2014
Posted by: jimcatcdi
from Mid Hudson Valley, NY
TubroTax has listened and now it is easy to pre-load state forms, easier to navigate around your return out-of-order and quicker to find and print payment vouchers.
Minor improvements would be to print payment vouchers for both State and Federal automatically and to allow filing a return containing (non-critical) errors. One other improvement would be to show worksheet totals as you enter data for all worksheets (a few still don't show running totals).
The program still runs fine on my XP computer and I hope they continue XP support for at least a few more years.
I am happy with TurboTax Home and Business and plan on continuing to use it.
What's great about it: easy to navigate, good information displays
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Gets Better Every Year
on April 15, 2014
Posted by: Ian4
from Bridgewater, NJ
I did a Schedule F and input info myself - but if I stop and revisit- just to get to one line item - I must click through ALL the questions - dozens - that i have already answered - over and over again. Most questions it keeps what I answered but I still need to scan because a couple questions - like "materially participated" gets cleared and I am forced to answer it again. There should be an option to revisit the questions or pickup where I left off.
What's great about it: Finalization and Submissions was streamlined and faster
What's not so great: Makes you answer same questions over and over again
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great!
on April 15, 2014
Posted by: Lissa1953
from Melbourne, FL
This was an excellent experience as usual.
What's great about it: Easy
What's not so great: ?? None
Written by a customer while visiting turbotax.intuit.com