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Customer Reviews Collected from turbotax.intuit.com |
TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average Customer Rating:
4.5
Rating breakdown 13,019 reviews
5 Stars
8,663
4 Stars
3,101
3 Stars
723
2 Stars
316
1 Star
216
Customer Reviews for TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
5
IRS PIN Snafoo
on April 15, 2014
Posted by: BonBon14
from Valley City, OH
Turbo Tax seemed to want a 6 digit PIN and IRS only gave a 5 digit PIN. Maybe it was my fault, but it took several times reentering the PIN in turbo tax before my return was accepted.
What's great about it: Easy to enter information in the walkthrough process
What's not so great: Several problems with the IRS PIN
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Makes Life Simple
on April 15, 2014
Posted by: HR54
from Virginia
My returns are somewhat complex. TurboTax walks me through my situation quickly and easily. TurboTax saves me days of work on my return every year. All of the reference material I need is right there at my fingertips. The return analysis that TurboTax performs is invaluable to me.
What's great about it: Turbotax is quick, easy to use and understandable.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easiest do-it-yourself program!
on April 15, 2014
Posted by: AGSC101
from San Francisco Bay Area, CA
I have been using Turbo Tax to file my taxes since I established my small business, and it has gotten easier to use every year. Great improvements, easy to navigate, clear, concise and straight-forward information, forms are easy to print or save to PDF, and eFiling is easy to do directly from within the program. Very convenient on many levels!
What's great about it: Clear information, easy to use, easy to navigate sections, ideal for personal or small business needs
What's not so great: Needs better hints about where to find additional information if the section requires it
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Nice and Simple
on April 15, 2014
Posted by: KRWatkins
from Waco, TX
Since I enter my info for my Sch C by hand, Turbo Tax makes it very simple and easy to get all the info entered accurately.
What's great about it: Turbo Tax asks all the right questions in an order I can follow easily
What's not so great: My QuickBooks info doesn't move over smoothly every year.
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
More technical software
on April 15, 2014
Posted by: SYBfromtennesse
from tennessee
still good software!
What's great about it: more thorough
What's not so great: I felt like I needed a little more tax knowledge
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
EASYYY!
on April 15, 2014
Posted by: nickens5
from Va
Anytime I had a doubt, I would go to the online forum. It was very easy to access answers to my questions. I have used Turbo Tax for several years and been very happy every time!
What's great about it: Detailed explanations with all deductions to make sure you get the most from your return!
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
2013 Turbotax review
on April 15, 2014
Posted by: Da1Judge
from KS City
Capital account balances not among steps to edit on K-1 information. Overall, the calculations are flawless.
What's great about it: Step by step process
What's not so great: Some data ie ee contributions to HSA difficult to determine
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Errors hard to fix
on April 15, 2014
Posted by: PJGeraghty
from Berkeley CA
I wish Turbo Tax had more competition.
It might oblige you to do a comprehensive clean up of the whole program. My impression is that over the last five or so years, your product has been getting worse because you only make little fixes and it's getting unwieldy and untidy.
You need to do a coherent revision of the whole thing.
Thank you.
Peter.
It might oblige you to do a comprehensive clean up of the whole program. My impression is that over the last five or so years, your product has been getting worse because you only make little fixes and it's getting unwieldy and untidy.
You need to do a coherent revision of the whole thing.
Thank you.
Peter.
What's great about it: Doesn't demand a lot of heartache wondering if you are on the right form
What's not so great: Going back to fix errors is horrible; it's impossible to discover what the error is about, or where it is.
Written by a customer while visiting turbotax.intuit.com