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Customer Reviews Collected from turbotax.intuit.com |
TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average Customer Rating:
4.5
Rating breakdown 13,019 reviews
5 Stars
8,663
4 Stars
3,101
3 Stars
723
2 Stars
316
1 Star
216
Customer Reviews for TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
5
on February 22, 2014
Posted by: lball
I like the step by step process used to walk you through all possibilites. When you don't know what may apply to you, this really helps. I've been using Turbo Tax for three years now and I appreciate the fact that all the information I entered last year is carried over considering things don't change that much from year to year. I like the comparision feature to the previous year too. I'm very confident when I'm finished. I feel Turbo Tax has reviewed all the options and is finding the best return for me. The risk for audit feature is such a value add. Thanks for creating this!! I refer it to my friends all the time.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
So Easy to do
on February 22, 2014
Posted by: A5STR
I can't believe how easy Turbo Tax is, I've used it for years and every year it gets better and better, thank you so much for all your hard work, it makes my end of year so much easier to deal with!
What's great about it: The program is so user friendly, and easy to understand.
What's not so great: NONE!!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
SO EASY!!
on February 22, 2014
Posted by: sandy020147
I was pleasantly surprised at how easy it was to follow and complete my taxes in about 5 hours, from beginning to end, instead of having to pay an accountant to fill in the forms for me.
I did not expect that large of a return so that is an unexpected bonus. Thank you TurboTax and see you next year!
Sandy020147
Sandy020147
What's great about it: I have little computer knowledge and this was so easy to use. Loved that you could download from my financial instituti
What's not so great: Some IRA questions I had to really think about and what you were asking
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
on February 22, 2014
Posted by: taxkat2014
First time doing my taxes with Turbo Tax. It came highly recommended from friends as well as from the person who did my taxes before. I did double check everything repeatedly b/c it was my first time and I wanted to make sure on some things that I wasn't clear on, but then felt secure and processed them. It was pretty easy and as for now I would recommend trying it.
What's great about it: The fact that you could start and stop whenever you needed to and it would bring you right back to where you left off.
What's not so great: Some things were not clear on how to answer, like my business space being a rental and not purchased property.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
on February 22, 2014
Posted by: Andiec
When entering data I kept getting an error message about the script on this page and couldn't continue with checking yes or no to continue running thia page. Very time consuming.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
on February 22, 2014
Posted by: misq
No longer listing a tech support phone number is a HUGE negative for me
Saving as a pdf file without informing you it won't transfer to next year's Turbo is also a big negative
Missing pages on walk through that I only found because information was missing when file was checked is a big negative
These negatives may well make me use another form to prepare my taxes next year
What's great about it: relatively easy to use
What's not so great: misses pages when it walks you through it
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Loving it.
on February 22, 2014
Posted by: rees54321
City tax forms are very hard to work through... not sure why they have to include my w-2 information that was earned in a different city on my husband's city tax return.
What's great about it: easy to apply, most questions were easy to understand
What's not so great: city tax forms are very difficult to work through
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Tax with Ease
on February 22, 2014
Posted by: TTam2
Have used Turbo Tax for six to seven years now. Every year, it gets better and better. I do believe this software helps me get the best refund possible!
What's great about it: Step by step, quick answers to anything you need to complete the process!
What's not so great: Would like a magic wand to complete it for me. Short of that - it's great!
Written by a customer while visiting turbotax.intuit.com